Retail Sales Associate

23 hours ago


Costa Mesa, California, United States Uniqlo Co., Ltd. Full time
Job Title: Retail Sales Associate

As a Retail Sales Associate at Uniqlo Co., Ltd., you will be the customer service specialist of the store, responsible for exceeding customer expectations by listening to their needs, finding products that meet their needs, and providing in-depth product information.

Key Responsibilities:
  • Meet and exceed sales goals by maintaining a high level of customer service and product knowledge.
  • Maintain brand and operational standards, including visual and cleanliness standards.
  • Proactively manage customer needs and exceed expectations by utilizing the Uniqlo service standard and following the Uniqlo Fundamental Principles.
  • Be knowledgeable of fitting room standards and assist customers as needed.
  • Act as cashier when required, following cashier protocol.
  • Process shipment and ensure all merchandise is represented on the floor in full size runs.
  • Assist management in identifying and resolving issues in the store.
  • Provide product and brand knowledge to customers.
  • Follow all company policies and procedures and notify management of any infractions.
  • Assist with special projects as assigned by management.
Requirements:
  • Strong communication skills.
  • Ability to calculate figures and amounts, such as discounts and percentages.
  • Ability to stand for long periods of time, read computer terminals, push, pull, move, lift, or carry objects of at least 25 pounds.
  • Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • High School Diploma or G.E.D., or 6 months retail or related experience.
Benefits:
  • Employee Assistance Program.
  • Sick & Wellness Time Off.
  • 30% Employee Merchandise Discount.
  • Employee Referral Bonus.
  • ...
Work Location:
  • 3333 Bristol St Space, Costa Mesa, CA 92626.


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