Senior Cloud Infrastructure Engineer

3 days ago

San Francisco, California, United States GlossGenius Full time
About GlossGenius

GlossGenius is a pioneering company that empowers entrepreneurs to succeed by providing a comprehensive ecosystem of business management tools. Our platform enables small business owners to focus on creativity, not administration, by offering a range of innovative solutions including booking and scheduling, marketing, analytics, payment processing, and more.

With over 75,000 small business owners relying on our platform every day, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company. Our mission is to create a seamless experience for our users, and we're looking for talented individuals to join our team.About the Role

In this exciting role, you'll have the opportunity to join GlossGenius as a Senior Site Reliability Engineer, playing a key part in our Infrastructure Engineering team. Our team is responsible for elevating the developer experience and ensuring the reliability of our production environment. As a Site Reliability Engineer, you'll be instrumental in maintaining secure, scalable, and highly available infrastructure and applications that empower our users.

You'll work closely with product and engineering teams to drive operational excellence, scale our AWS footprint, and foster a culture of reliability and efficiency. Your expertise will be invaluable in helping us achieve our mission.

Responsibilities
  • Collaborate with product and engineering peers to support an infrastructure platform that is reliable, scalable, secure, and reduces manual toil
  • Help GlossGenius scale its AWS cloud footprint, contributing to the technical direction
  • Build tools to help engineers quickly identify problems, wherever they occur in the stack
  • Drive and shape incident management practices across engineering
  • Improve and augment the monitoring and alerting platform, and act as an SME for other teams wishing to have better visibility into their services
  • Spread SRE culture throughout GlossGenius
  • Understand industry and company-wide trends to help assess and develop new technologies
  • Collaborate with the broader engineering team to ensure optimal application performance and scalability to build highly resilient systems
  • Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action
Requirements
  • 4+ years of experience working with cloud technologies in Production Engineer, Cloud Engineer, Site Reliability Engineer, or DevOps equivalent roles
  • Demonstrated experience working with cloud platforms (AWS, GCP, Azure, etc), having designed, built, and maintained cloud platforms that run production-grade services and traffic
  • Demonstrated experience with infrastructure-as-code principles and development
  • Knowledge of IP networking, DNS, CDN, load balancing, HTTP, and firewalls
  • Experience building and maintaining cloud-first monitoring, logging, and alerting infrastructure that supports 24/7 enterprise platforms
  • Participating in on-call rotations
  • Experience with container technology using Docker and Kubernetes
  • The ability to write high-quality code in a high-level programming language (e.g. Typescript, Ruby, Python)
  • Experience executing projects from start to finish and are outcome-oriented
Benefits & Perks

GlossGenius offers a comprehensive benefits package, including flexible PTO, competitive health and dental insurance options, in-person opportunities for collaboration and community building, fertility and adoption benefits, generous parental leave policy, 401k benefit, professional development stipend, pre-tax commuter benefits, dependent care FSA, home office support, and more.

The starting base salary for this role in New York, California, and Washington is between $165,000-$220,000+ target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health and wellbeing, retirement savings, and other benefits within our total rewards offering.

GlossGenius is an Equal Opportunity and Affirmative Action Employer, committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well.

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