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Senior Cloud Infrastructure Engineer

2 months ago

San Francisco, California, United States GlossGenius Full time
{"title": "Senior Site Reliability Engineer", "description": "About GlossGenius

GlossGenius is a leading provider of business management tools, empowering entrepreneurs to succeed. Our platform offers a range of solutions, including booking and scheduling, marketing, analytics, payment processing, and more. With over 75,000 small business owners relying on us every day, we're committed to delivering a powerful and intuitive platform that meets the needs of our customers.

About the Role

In this exciting opportunity, you'll join our Infrastructure Engineering team as a Senior Site Reliability Engineer. As a key member of our team, you'll play a critical role in maintaining reliable, secure, scalable, and highly available infrastructure and applications that support our customers' businesses. You'll work closely with product and engineering teams to drive operational excellence and scale our AWS footprint.

Key Responsibilities
  • Collaborate with product and engineering peers to support an infrastructure platform that is reliable, scalable, secure, and reduces manual toil.
  • Help GlossGenius scale its AWS cloud footprint, contributing to the technical direction.
  • Build tools to help engineers quickly identify problems, wherever they occur in the stack.
  • Drive and shape incident management practices across engineering.
  • Improve and augment the monitoring and alerting platform, and act as an SME for other teams wishing to have better visibility into their services.
  • Spread SRE culture throughout GlossGenius.
  • Understand industry and company-wide trends to help assess and develop new technologies.
  • Collaborate with the broader engineering team to ensure optimal application performance and scalability to build highly resilient systems.
  • Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action.
Requirements
  • 4+ years of experience working with cloud technologies in Production Engineer, Cloud Engineer, Site Reliability Engineer, or DevOps equivalent roles.
  • Demonstrated experience working with cloud platforms (AWS, GCP, Azure, etc), having designed, built, and maintained cloud platforms that run production-grade services and traffic.
  • Demonstrated experience with infrastructure-as-code principles and development.
  • Knowledge of IP networking, DNS, CDN, load balancing, HTTP, and firewalls.
  • Experience building and maintaining cloud-first monitoring, logging, and alerting infrastructure that supports 24/7 enterprise platforms.
  • Participating in on-call rotations.
  • Experience with container technology using Docker and Kubernetes.
  • The ability to write high-quality code in a high-level programming language (e.g. Typescript, Ruby, Python).
  • Experience executing projects from start to finish and are outcome-oriented.
Benefits & Perks
  • Flexible PTO.
  • Competitive health & dental insurance options, with premiums partially or fully covered by GG.
  • In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities).
  • Fertility and adoption benefits via Carrot.
  • Generous, fully-paid parental leave policy.
  • 401k benefit - employees are eligible to contribute starting day 1 of employment.
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses.
  • Pre-tax commuter benefits.
  • Dependent Care FSA.
  • Home office support.
About GlossGenius

GlossGenius is a fintech, SMB software, and consumer company that offers a range of business management tools. We empower entrepreneurs to succeed by providing a powerful and intuitive platform that meets their needs. With over 75,000 small business owners relying on us every day, we're committed to delivering a reliable, secure, scalable, and highly available infrastructure and applications that support their businesses.

Why Join Us?

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

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