Guest Service Representative

3 days ago


Stratford, Texas, United States Pilot Company Full time
About the Role

We're seeking a motivated and enthusiastic Guest Service Representative to join our team As a key member of our retail sales team, you will play a vital role in delivering exceptional guest experiences and contributing to the success of our Pilot Company locations.

Key Responsibilities
  • Greet guests warmly and provide prompt assistance with their needs.
  • Process transactions accurately and efficiently using point-of-sale systems.
  • Maintain a thorough understanding of products and services offered, enabling confident recommendations to guests.
  • Collaborate with colleagues to achieve business objectives and improve store performance.
  • Participate in visual merchandising efforts to ensure a visually appealing shopping environment.
Qualifications and Requirements

To excel in this role, you should possess:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills and accuracy when handling cash and operating point-of-sale systems.
  • A passion for delivering outstanding customer service and creating memorable guest experiences.


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