Insurance Service Representative

3 days ago


Stratford, Connecticut, United States Rick Locicero - State Farm Agent Full time

About the Role:

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The Insurance Service Representative position at Rick Locicero - State Farm Agent offers a unique career advancement opportunity for individuals who excel in customer service and sales.

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Job Description:

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As an Insurance Service Representative, you will be responsible for providing prompt, accurate, and friendly service to customers. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

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You will also develop leads, schedule appointments, and identify customer needs. Establishing strong relationships with customers and following up with them as needed is essential in this role.

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Key Responsibilities:

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  • Provide exceptional customer service, addressing inquiries and resolving issues efficiently.

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  • Develop and nurture relationships with customers, identifying their needs and preferences.

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  • Schedule appointments and follow up with customers to ensure their satisfaction.

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  • Stay up-to-date on product knowledge and stay informed about new policies and offerings.

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Benefits:

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This role offers competitive pay, plus commission/bonus opportunities, making it an attractive choice for those looking to grow their careers.

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In addition to hourly pay, you will receive paid time off (vacation and personal/sick days) and opportunities for advancement within the agency.

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Work Environment:

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Our office operates Monday through Friday, 8:30 am to 5 pm, and is closed on weekends.

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We value work-life balance and encourage our representatives to maintain a healthy balance between work and personal responsibilities.

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Requirements:

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To be successful in this role, you must have excellent communication skills, both written and verbal. You should be comfortable working in a fast-paced environment and be able to multitask effectively.

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A background in sales or customer service is highly desirable, but not necessary.

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We are committed to helping our representatives grow and develop their skills, and we offer ongoing training and support to ensure success.

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Compensation:

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Base salary: $45,000 per year

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Commission/bonus opportunities: Up to $20,000 per year

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Total estimated compensation: $65,000 per year

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Apply Now:

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If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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