Customer Service Representative

19 hours ago


Stratford, Connecticut, United States Ring's End, Inc. Full time

Ring's End, Inc. is a leading lumber and building materials retailer seeking a highly motivated individual to fill the role of Assistant Service Technician.

About Ring's End, Inc.

As a third-generation, family-run company, we pride ourselves on our tradition of service and commitment to innovation. With a rich history dating back to 1902, we have established ourselves as a premier resource in the building material industry.

We are dedicated to employing the best team in the industry, ensuring a diverse and evolving work environment that values cooperation and teamwork. Our goal is to maintain a culture of innovation and continuous improvement.

This position offers a competitive salary range of $55,000 - $65,000 per year, depending on experience, with opportunities for growth and advancement.

Job Description

The Assistant Service Technician will be responsible for assisting technicians in identifying and loading service vans with parts needed for jobs scheduled by the service coordinator. Upon arrival at the job site, you will follow the direction of the technician and anticipate tools needed to complete the job safely and efficiently.

The remainder of the day will consist of working on the computer to manage emails, update job status in our proprietary software program, and process service worksheets provided by the technician.

Responsibilities:
  • Loading and unloading service vans
  • Organizing parts in storage areas and service vans
  • Communicating with vendors to order parts
  • Communicating with coworkers
  • Helping customers understand the work to be performed and contacting customers with job status
  • Cleaning job sites before, during, and after scheduled work
  • Consulting with technicians to look for ways to complete tasks
  • Helping build "hide-a-ways" and repair millwork in the warehouse
Requirements and Qualifications

The incumbent must be flexible and adaptable to changes that rapidly occur. Being able to follow directions is critical to helping in the repair of various millwork. Must be able to communicate clearly and concisely both verbally and in writing with internal/external customers, vendors, and vendor representatives.

A familiarity with hand tools and how to use them is required in understanding how to repair doors and windows. Must be able to climb a ladder and work safely in high areas. Computer skills are required to look-up and order parts, enter information into proprietary software, as well as write and respond to email. Must be able to lift and carry heavy and/or bulky parts.

Benefits

Ring's End, Inc. offers a comprehensive benefits package, including traditional and Roth 401(k) plans, 3% 401(k) safe harbor company contribution, profit sharing, various medical insurance plans, FSA & DCA, employee discounts on products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and legal counseling program.



  • Stratford, Connecticut, United States Rick Locicero - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated Customer Relations Representative to join our team at Rick Locicero - State Farm Agent. As a key member of our sales team, you will be responsible for providing exceptional customer service and support.


  • Stratford, Connecticut, United States Rick Locicero - State Farm Agent Full time

    Job Overview">Rick Locicero - State Farm Agent is seeking a highly motivated Insurance Account Representative to join our team. As an Insurance Account Representative, you will play a vital role in our daily business operations and customers' success.">About the Role">This position offers a competitive hourly base pay plus commission/bonus potential, paid...


  • Stratford, Connecticut, United States Wal-Mart Stores , Inc. Full time

    Key Responsibilities:Cashier:Provide excellent customer service by greeting and thanking customers with a positive attitude.Stand for long periods of time while checking out customers quickly and accurately.Keep your area clean and presentable at all times.Answer customer questions and help them with their needs in a timely manner.Be available to assist...


  • Stratford, Connecticut, United States United Parcel Service Full time

    About the Role">As a UPS Driver Helper, you will be an integral part of our team that delivers packages to customers. This is a seasonal position where you will ride along with a Package Delivery Driver in our brown trucks and help get packages delivered efficiently.">Key Responsibilities">">Ride along with a Package Delivery Driver on a delivery route">Help...


  • Stratford, Connecticut, United States New York Life -Stratford CT Full time

    Unlock Your Potential as a Financial Services SpecialistWe are seeking a highly motivated and skilled Financial Services Specialist to join our team at New York Life in Stratford, CT.About the RoleThis is an exciting opportunity to build a successful career in the financial services industry. As a Financial Services Specialist, you will be responsible for...


  • Stratford, Connecticut, United States Petco Full time

    About PetcoWe are a category-defining health and wellness company focused on improving the lives of pets, pet parents, and our partners. With 29,000 strong team members and 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, we're committed to creating a healthier, brighter future for all.Job DescriptionThis role offers an exciting opportunity to...


  • Stratford, Connecticut, United States Wingstop Full time

    Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! As a Guest Service Ambassador at Wingstop, you'll be responsible for creating memorable experiences for our guests by providing world-class service and...


  • Stratford, Connecticut, United States NSI INDUSTRIES Full time

    Job OverviewNSI Industries is a leading manufacturer and distributor of electrical, HVAC, and building technology products used in commercial, industrial, and residential markets. We offer a culture that values compassion and kindness, servant leadership, clear opportunities for career advancement, and a commitment to making a difference.Compensation...

  • Care Coordinator

    7 days ago


    Stratford, Connecticut, United States Bupa Full time

    Bupa is a healthcare expert for over 75 years, committed to providing high-quality care and services to its residents. As a Senior Care Assistant at Alveston Leys Care Home, you will play a vital role in ensuring the well-being and dignity of our residents.About the RoleWe are seeking an experienced and compassionate individual to join our team as a Senior...


  • Stratford, Connecticut, United States CentralSquare Technologies Full time

    Company Overview: CentralSquare Technologies is a leading provider of public sector software solutions, dedicated to helping local governments deliver exceptional services to their citizens. Our innovative products and expertise enable our clients to improve efficiency, transparency, and accountability.Salary: $80,000 - $110,000 per annum, depending on...

  • Logistics Coordinator

    2 weeks ago


    Stratford, Connecticut, United States NSi Industries LLC Full time

    About NSI Industries LLCNSI Industries LLC is a dynamic organization operating in the manufacturing industry. Our company prides itself on its commitment to quality, innovation, and customer satisfaction.Job Summary:We are seeking an experienced Logistics Coordinator - Shipping and Receiving to join our team. The successful candidate will be responsible for...


  • Stratford, Connecticut, United States Alsco Full time

    About the RoleWe're seeking a skilled Relief Utility Route Driver to support our Service Department in delivering exceptional customer service and meeting customer needs.This role involves covering routes and performing service-related tasks as required, reporting to the District Manager.Main ResponsibilitiesCover routes and perform service-related tasks as...


  • Stratford, Connecticut, United States MSCCN Full time

    We are seeking a highly organized and detail-oriented Administrative Support Associate to join our team at MSCCN. In this key role, you will provide critical administrative support to our operations, ensuring seamless day-to-day functioning of our office.Key Responsibilities:Administrative Support: Provide high-level administrative support to our team,...


  • Stratford, Connecticut, United States Stop and Shop Full time

    Job Summary: As a Veterans Preferred Retail Team Member at Stop & Shop, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. About the Role: In this dynamic role, you will be responsible for serving customers with sweets and treats prepared and decorated especially for them. You...


  • Stratford, Connecticut, United States Marshalls Full time

    Job Summary: As a Loss Prevention Detective at Marshalls, you will be responsible for adhering to established shoplifter guidelines and policies. You will provide prompt, courteous, and knowledgeable service to internal and external customers, promoting a culture of honesty and integrity while maintaining confidentiality.Key Responsibilities:Observe,...


  • Stratford, Connecticut, United States Walmart Full time

    **Job Summary:**We are seeking a dedicated and customer-focused Retail Sales Associate to join our team at Walmart. As a key member of our General Merchandise team, you will be responsible for delivering exceptional customer service and ensuring the accurate filling of online customer orders.**Key Responsibilities:Review customer orders and locate...


  • Stratford, Connecticut, United States 5XH65 Full time

    About the Role5XH65 is seeking an experienced Administrative Assistant to support our daily operations. This role involves providing exceptional customer service, managing paperwork, and maintaining accurate records.ResponsibilitiesAnswer phone calls, address customer inquiries, and direct calls efficiently.Process incoming documents, create photocopies, and...


  • Stratford, Connecticut, United States Roto-Rooter Full time

    Job Title: High Pressure Drain Cleaning Specialist    Overview:Roto-Rooter Services Company, a leading provider of drain cleaning and plumbing services, is seeking an experienced Water Jetting Technician to join our team. This role will focus on servicing commercial and residential customers using high-pressure water jetting...


  • Stratford, Connecticut, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for enhancing the takeout experience of our guests by offering personalized service and food and drink suggestions. This role requires attention to detail and the ability to multitask in a fast-paced environment.About the RoleWe are seeking an experienced and skilled individual to join our team as...


  • Stratford, Connecticut, United States Stop & Shop Full time

    At Stop & Shop, we are dedicated to creating a culture where our associates feel they belong and thrive. As a Night Shift Grocery Associate, you will be part of a team that breaks down barriers, puts the customer first, and shows care for our customers, communities, and each other.Job OverviewWe are committed to feeding all of life's moments and making small...