Customer Experience Manager

4 days ago


Santa Monica, California, United States Sézane Full time

We are seeking a Customer Experience Manager to join our team in the US. As part of Sézane, you will be responsible for delivering exceptional customer experiences and communicating our brand ethos with empathy and style.

About the Company

Sézane is a French fashion brand that has been innovating online since its inception. We're now looking for a talented individual to help us grow in North America.

Key Responsibilities
  • Represent the Sézane brand by interacting with clients in their shopping experience at the store.
  • Maintain a high level of customer service, product knowledge, and basic operational procedures.
  • Cultivate and maintain excellent client relationships with consistent follow-up as needed.
  • Assist with inventory and special projects as needed.
  • Ensure visual standards are maintained.

Estimated salary: $40,000 - $45,000 per year (based on 20-22 dollars per hour).

Requirements
  • Minimum of 3-5 years of fashion retail experience or customer service roles.
  • Strong attention to detail with the ability to multitask is a must.
  • Team player and positive attitude.
  • Flexible schedule is preferred and open availability on weekends is required.
Benefits

$40-$45,000 per year plus a competitive benefits package including health insurance, paid time off, and opportunities for professional growth.



  • Santa Monica, California, United States Crate&Barrel Full time

    Crate and Barrel's Hudson Grace is seeking Customer Experience Specialists who can bring our brand to life through exceptional service and product expertise. As a Sales Associate, you will be responsible for maximizing company sales growth and profitability while delivering an engaging experience to every customer.We offer a competitive salary, ranging from...


  • Santa Monica, California, United States 12twenty Full time

    Job Overview12twenty is a leading talent acquisition platform connecting top employers with students and alumni from elite business schools. Our mission is to revolutionize the way companies find and hire highly qualified talent.We're looking for an experienced Customer Success Manager to join our team. As a key member of our customer success team, you will...


  • Santa Monica, California, United States Maximus Health, Inc. Full time

    About Maximus Health, Inc.Maximus Health, Inc. is a leading mission-driven consumer health company that provides men with content, community, and clinical support to optimize their well-being in mind and body.We are looking for an experienced Senior Customer Experience Manager to own the post-purchase customer experience in our high-growth telemedicine...


  • Santa Monica, California, United States Sand & Sea Full time

    Job OverviewWe are seeking a Customer Experience Specialist to join our team at Sand & Sea! As a Customer Experience Specialist, you will be responsible for creating a positive and memorable experience for our guests, ensuring their visit with us is nothing short of outstanding.This is an exciting opportunity to work in a fast-paced environment where you...


  • Santa Monica, California, United States Ghirardelli Chocolate Full time

    Job DescriptionWe are seeking a skilled and enthusiastic Customer Experience Associate to join our team at Ghirardelli Chocolate. This is a part-time position that requires flexibility and adaptability to work varied schedules, including nights and weekends.Main ResponsibilitiesProvide exceptional customer service by greeting customers, answering questions,...


  • Santa Monica, California, United States Kixie Full time

    OverviewKixie.com is a leading sales engagement platform empowering sales teams with intelligent voice and SMS solutions.About the RoleWe seek a talented Lifecycle Marketing Specialist to join our dynamic marketing team. As a key member, you will develop and execute strategies that engage customers throughout their journey with Kixie.Key...


  • Santa Monica, California, United States Kixie Web, inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Success Specialist to join our team at Kixie Web, inc. in Santa Monica.This is an exciting opportunity for a motivated individual to grow professionally and gain experience in client-facing roles.The ideal candidate will have excellent communication skills, be able to work independently, and have a strong...


  • Santa Monica, California, United States Vaco Full time

    Vaco is seeking a Customer Experience Leader to support all day-to-day client operations in the Healthcare Nonprofit industry.Key Responsibilities:Provide assistance to the client success teamEnhance engagement and reputation through site performanceEnsure clients have a positive experienceThis opportunity offers an amazing company environment, a chance to...


  • Santa Monica, California, United States Barry's Full time

    **Barry's Overview**We appreciate your interest in joining our team! At Barry's, we're committed to creating a world-class fitness experience that inspires our members to achieve their goals.About the Role: As a Front Desk Hybrid Team Member, you'll be responsible for delivering exceptional customer service, managing client relationships, and maintaining a...

  • Experience Manager

    6 days ago


    Santa Monica, California, United States Vaco Full time

    Job Overview\Vaco is seeking a highly skilled Experience Manager to support all day-to-day Client/Customer operations. This role will be responsible for providing top-notch support to the client success team, enhancing engagement and reputation of the company through site performance, and ensuring clients have a positive experience.\This opportunity is...


  • Santa Monica, California, United States Midway Car Rental Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated Customer Service Representative to join our team at Midway Car Rental. As a key member of our staff, you will be responsible for delivering exceptional customer service while applying focused sales techniques to determine customer needs and enhance their rental...


  • Santa Monica, California, United States Bridgestone Americas Full time

    Bridgestone Americas is seeking a highly motivated Customer Experience Specialist to join our team! In this role, you'll be responsible for delivering exceptional customer experiences, promoting products and services, and contributing to business growth.Our company operates over 2,200 stores across North America, employing more than 22,000 teammates who are...


  • Santa Monica, California, United States 360Sweater Company LLC Full time

    Job DescriptionWe are currently looking for a Customer Experience Associate to join our team at 360Sweater Company LLC. This role involves working closely with customers to provide a positive shopping experience and ensuring that our store meets the highest standards of quality and presentation.Main Responsibilities:Work in a fast-paced retail environment to...


  • Santa Monica, California, United States Erewhon Full time

    About UsWe are Erewhon Market, a rapidly growing company dedicated to delivering exceptional health and wellness products and services to our customers.Our Benefits Package$19-$25 per hour based on experienceEnjoy 50% off organic meals dailyTake advantage of 20% off in-store purchasesPursue your goals with a 401(k) plan and 4% employer match, plus...

  • Retail Associate

    3 days ago


    Santa Monica, California, United States Anthropologie Full time

    Role OverviewThe Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. This role requires a strong understanding of customer needs and preferences, as well as the ability to work effectively in a team environment.ResponsibilitiesCustomer Service:Deliver exceptional customer service by engaging with...


  • Santa Monica, California, United States Bridgestone Americas Full time

    Responsibilities and QualificationsKey responsibilities include operating as a motivated sales individual, building customer satisfaction and loyalty, merchandising and promoting products and services, and providing energetic responsiveness to every customer, both in person and over the phone.A high school diploma or equivalent, a desire to succeed in a...


  • Santa Monica, California, United States Foot Locker Full time

    Responsibilities:Provide excellent customer service by being knowledgeable on all products offered and working collaboratively with colleagues to meet sales targetsDeliver sales, customer experience, and operational expectations while maintaining personal and productivity goalsMaintain awareness of product knowledge, current or upcoming trends, and...


  • Santa Monica, California, United States Sherwin-Williams Full time

    About the JobAs a Retail Store Associate at Sherwin-Williams, you'll play a critical role in delivering exceptional customer experiences and contributing to the success of our retail stores.Key ResponsibilitiesProvide timely and effective support to customersProcess sales transactions accurately and efficientlyMaintain a clean and organized store...


  • Santa Monica, California, United States Midway Car Rental Full time

    Midway Car Rental is proud to offer a competitive compensation package and excellent benefits to its employees. As an Automotive Service Specialist, you can expect to earn $19.50-$21.50 per hour plus bonus, making it an attractive opportunity for those looking to grow their career in the automotive industry.About the JobThis role requires 1-2 years of...


  • Santa Monica, California, United States Sézane Full time

    We are seeking a highly motivated and customer-focused Retail Experience Manager to join our team in the US. As a keyholder, you will be responsible for ensuring a unique customer experience within your boutique, demonstrating proactivity, expertise, and passion to orient apartment and web solutions, and transmitting products, knowledge, and sales techniques...