Customer Experience Manager
4 days ago
We are seeking a Customer Experience Manager to join our team in the US. As part of Sézane, you will be responsible for delivering exceptional customer experiences and communicating our brand ethos with empathy and style.
About the CompanySézane is a French fashion brand that has been innovating online since its inception. We're now looking for a talented individual to help us grow in North America.
Key Responsibilities- Represent the Sézane brand by interacting with clients in their shopping experience at the store.
- Maintain a high level of customer service, product knowledge, and basic operational procedures.
- Cultivate and maintain excellent client relationships with consistent follow-up as needed.
- Assist with inventory and special projects as needed.
- Ensure visual standards are maintained.
Estimated salary: $40,000 - $45,000 per year (based on 20-22 dollars per hour).
Requirements- Minimum of 3-5 years of fashion retail experience or customer service roles.
- Strong attention to detail with the ability to multitask is a must.
- Team player and positive attitude.
- Flexible schedule is preferred and open availability on weekends is required.
$40-$45,000 per year plus a competitive benefits package including health insurance, paid time off, and opportunities for professional growth.
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