Customer Service Lead Specialist
2 days ago
About the Role:
We are seeking a highly skilled and motivated Part Time Customer Service Lead to join our team at Burlington. As a key member of our front-end team, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service, and ensuring a customer-first focus is a top priority.
About You:
- You have strong leadership skills and a friendly, outgoing demeanor.
- You thrive in a fast-paced environment and are passionate about retail.
- You are able to lift and move boxes weighing 40 lbs or more, and stand and walk for extended periods of time.
Key Responsibilities:
- Model company core values and Our Burlington philosophy.
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
- Maintain a neat and orderly front end area and troubleshoot issues with registers and transactions.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
What We Offer:
- A competitive wage of $14-$14 per hour.
- A flexible schedule that allows you to balance your work and personal life.
- An associate discount on purchases made at our stores.
- The opportunity to work with a rapidly growing brand that values its employees and provides opportunities for growth and development.
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