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Valet Service Representative

2 months ago


Houston, Texas, United States GLOBAL PARKING SYSTEMS Full time
Job Overview

Position Title: Valet Attendant
Department: Parking Operations
Location: Houston, Texas

Global Parking Systems specializes in the management of parking facilities, valet services, and shuttle operations at airports nationwide. In collaboration with SP Plus Parking Corporation, a leader in the parking management industry, we strive to enhance the parking experience for our customers. Our commitment to excellence and integrity ensures that we deliver the highest quality of service at all our locations.

Key Responsibilities

Primary Function: Ensure the safe and efficient operation of electric carts while transporting passengers.

Core Duties:

  • Conduct vehicle inspections, maintain cleanliness of cart interiors, monitor battery levels, log trip counts, and assist passengers.
  • Maintain punctuality and professionalism by being present at work on scheduled days, in uniform.
  • Possess and carry a valid state-issued driver's license while on duty.
  • Maintain an acceptable driving record as per DMV standards.
  • Provide courteous assistance to customers by addressing inquiries and directing them to the Assistant Facility Manager when necessary.
  • Report any accidents, policy violations, safety hazards, or unusual occurrences to the Facility Manager.
  • Communicate any debris, spills, or hazards to the garage office promptly.
  • Possess comprehensive knowledge of all garage and terminal areas.
  • Assist customers with luggage and other travel items as needed, including operating shuttle buses.
  • Support the Assistant Facility Manager with additional tasks as required.

Minimum Qualifications

Requirements: To excel in this role, candidates must be able to perform essential duties effectively. The following qualifications are necessary:

Education/Experience: A minimum of less than a high school education or one month of related experience, training, or a combination of education and experience.

License Requirement: A valid state driver's license is required, along with a current address and an acceptable DMV record.

Work Availability: Shift requirements may vary based on hiring needs, including potential 3rd shift and weekend availability.

Language Skills: Ability to read and understand simple instructions, short correspondence, and memos. Proficient in writing simple correspondence and effectively presenting information in one-on-one situations.

Mathematical Skills: Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division with American currency.

Appearance: Employees must maintain a neat and professional appearance, adhering to uniform standards at all times.

Physical Demands: The physical requirements for this position include regular standing, walking, and using hands to handle equipment and luggage. Employees may occasionally lift or move up to 50 pounds.

Benefits: After 90 days, full-time employees are eligible for dental, medical, and vision insurance, as well as paid holidays, sick leave, and vacation time.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.