Customer Experience Agent

1 day ago


Williston, North Dakota, United States Lexima Full time

About the Job:

This Customer Experience Agent role is ideal for individuals who thrive in fast-paced environments and prioritize delivering exceptional service. As a key member of the Lexima team, you will contribute to creating unforgettable experiences for our guests.

  • Greet guests, register them, and assign rooms while maintaining accurate records.
  • Manage guest check-ins/check-outs, room reservations, requests, changes, and cancellations efficiently.
  • Stay informed about hotel policies, including rates, discounts, and special offers.
  • Provide guests with essential information about property amenities, services, and local attractions.
  • Ensure timely completion of tasks, such as bookkeeping, laundry duties, and supporting housekeeping teams.

Earnings and Benefits: Enjoy a competitive salary ranging from $45,000 to $60,000 per year, depending on your experience and qualifications. Additional benefits may include medical coverage, retirement savings, and paid vacation days.



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