Customer Service Advocate

1 day ago


Williston, North Dakota, United States U-Haul Full time
Job Overview:

We are seeking a highly motivated and friendly Customer Service Representative to join our team at U-Haul. This role is perfect for someone who loves helping others and providing exceptional customer service. As a Customer Service Representative, you will be the face of U-Haul, ensuring that customers receive top-notch service and support throughout their journey.

The ideal candidate will have excellent communication skills, a positive attitude, and a willingness to learn and grow with our company. If you're looking for a rewarding career opportunity with a dynamic and fast-paced organization, we encourage you to apply

Estimated Salary: $40,000 - $60,000 per year, depending on experience and location.

Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Work Environment:

This role involves moderate risks or discomforts, requiring special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. You may need to use protective clothing or gear like masks, goggles, gloves, or shields.

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