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Salon Operations Manager

2 months ago

Grand Rapids, Michigan, United States Great Clips Full time

About the Role:

We are seeking a highly motivated and experienced Salon Manager to join our team at Great Clips. As a Salon Manager, you will be responsible for leading a team of stylists and ensuring the success of our salon.

Key Responsibilities:

  • Lead and manage a team of stylists to achieve sales and customer satisfaction goals
  • Develop and implement strategies to increase sales and customer loyalty
  • Monitor and control salon expenses to ensure profitability
  • Provide exceptional customer service and ensure a positive customer experience
  • Stay up-to-date with the latest trends and techniques in the hair industry

Requirements:

  • Cosmetology and/or barber license (licensing requirements vary by state/province)
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction goals
  • Strong business acumen and ability to manage finances
  • Passion for the hair industry and commitment to ongoing education and training

What We Offer:

  • Competitive hourly rate of $23-$24/hour plus tips
  • Medical, dental, and 401(k) with employer matching
  • Opportunities for career growth and advancement
  • Training and support to help you succeed in your role
  • A dynamic and supportive work environment

About Great Clips:

Great Clips is a leading hair salon chain with 14 locations and a commitment to providing exceptional customer service and quality haircuts. We are a family-owned business with a passion for the hair industry and a commitment to helping our stylists succeed.