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Lab Technician

2 months ago

Marlborough, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Lab Technician to join our team at UMass Memorial Health. As a key member of our laboratory team, you will be responsible for procuring blood specimens from patients, preparing samples for testing, and coordinating the shipping of laboratory samples.

Key Responsibilities
  • Procure blood specimens from patients and prepare samples for testing by centrifugation, pouring aliquots, labeling specimens, pHing, weighing/measuring, processing samples by volumes and temperature, aliquoting, labeling, and documentation of all pieces of required patient history and sample processing.
  • Meet and greet couriers and prepare specimens for courier pickups for delivery to reference laboratories.
  • Coordinate and handle the manifesting, packing with appropriate temperature control, and shipping of laboratory samples according to DOT regulations.
  • Monitor outstanding sample management reports and exception reports from reference laboratories. Handle issues/problems identified or reported by reference laboratories by documenting the occurrence and suggested resolution of problem or by communicating lab-related testing problems/issues to the appropriate resource.
  • Provide recommendations regarding possible process improvements or other actions to reduce the occurrence of problems and/or improve quality.
  • Perform other similar and related duties as required or directed.
Requirements
  • High School diploma
  • Minimum three (3) years of related experience in laboratory environment with demonstrated related technical experience
  • Strong working knowledge of lab operations and knowledge of medical terminology
  • Ability to learn the hospital and laboratory computer systems
  • Ability to use equipment such as centrifuges, pipettes, and computers
  • Experience utilizing personal computers and proficiency with standard Microsoft Office Suite applications
  • Demonstrated highly effective problem-solving abilities with strong attention to detail
  • Strong interpersonal skills with emphasis on diplomacy, professionalism, and good listening techniques
  • Ability to work independently
Working Conditions

This position requires constant working indoors, precise hearing, and vision. The job also involves frequent sitting, standing, walking, grasping, repetitive movements, precise motor skills, pushing, pulling, twisting, bending, kneeling, reaching, and high stress levels. Occasional pushing, pulling, twisting, bending, kneeling, reaching, and high stress levels may also be required.

UMass Memorial Health

We are an equal opportunity and affirmative action employer, committed to diversity and inclusion. We strive to make respect a part of everything we do at UMass Memorial Health - for our patients, our community, and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these Standards of Respect, we encourage you to apply for this position and join our team in making respect our standard for everyone, every day.