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Customer Service Representative

2 months ago


Georgetown, South Carolina, United States Mark Nash - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

About Our Agency:

Our agency, Mark Nash - State Farm Agent, is a dynamic and fast-paced environment that is passionate about making a difference in the lives of others and bettering our community. We attribute our success to having a fun, energetic, and supportive team that is an enjoyable place to work.

Responsibilities:

  • Establish and maintain strong relationships with customers to understand their needs and provide them with tailored solutions.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and identify opportunities to meet their needs.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.

Requirements:

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and able to work in a team environment.
  • Detail-oriented and proactive in problem-solving.
  • Able to learn computer functions and adapt to new technology.

What We Offer:

  • Competitive hourly pay plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours and a dynamic work environment.
  • Growth potential and opportunities for advancement within our agency.