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Assistant General Manager

2 months ago

Holland, Michigan, United States JHG Group - IHOP Full time
Job Overview

The Assistant General Manager plays a pivotal role in the success of our stores, supporting the General Manager in overseeing the entire operations. This includes meeting performance and profit goals, selecting, developing, and training associates, and ensuring exceptional customer experiences.

Key Responsibilities
  • Leadership and Management: Supervise daily task assignments, manage associate performance, and ensure compliance with corporate training programs.
  • Customer Experience: Ensure a pleasant dining experience for all customers, respond to complaints, and solicit feedback.
  • Associate Management: Recruit, hire, train, coach, and manage associate engagement and performance.
  • Operations and Safety: Oversee safety processes, ensure accurate stock levels, and control inventory.
  • Analysis and Planning: Analyze results, identify trends, and prepare action plans to leverage strengths and address areas of opportunity.
Benefits
  • Competitive Pay: $38,000 - $45,000 per year based on experience.
  • Annual Bonus Package: Performance-based.
  • Health Insurance.
  • 401K.
  • Paid Vacation.
  • Real Advancement Opportunities.