Front of House Manager
4 weeks ago
Job Summary:
As a Front of House Manager at Suburban Inns, you will be responsible for delivering exceptional service and managing the Front of House in a manner that exceeds guest expectations. You will be the face of our establishment, ensuring that every guest feels welcome and valued.
Key Responsibilities:
- Greet all guests in a friendly and positive manner
- Schedule Front of House personnel according to labor guidelines
- Maintain high levels of guest satisfaction
- Conduct table touches to 100% of tables serviced
- Assist in service of guests as needed
- Generate, carry-out, and follow-through on all service recovery efforts
Requirements:
- High School Diploma or equivalent
- One-year job-related experience
- ServSafe Food, CPR, and TIPS Certifications
Uniform and Appearance Guidelines:
- Professional attire according to Suburban Inns guidelines
- Hair must be kept well-groomed
- All facial piercings and tattoos that are not covered by a work uniform must be approved by management
Why Work with Us:
- Competitive salary and benefits package
- Opportunities for advancement and professional growth
- Collaborative and dynamic work environment
Apply Now:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Benefits:
- Employee and Friends & Family hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full-time Team Members
- Flexible schedules
- Holiday Pay
- 8 hours of paid volunteer time per year
- Advancement and professional growth opportunities
- Monetary recognition program
- Monetary referral program
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest
Equal Employment Opportunity:
Suburban Inns is an equal employment opportunity employer and welcomes applications from diverse candidates.
Contact Information:
For more information, please contact our HR department.
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