Customer Service Representative

1 month ago


Marshfield, Wisconsin, United States The Store Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and meeting sales goals.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Stock and maintain merchandise displays, ensuring a visually appealing and well-organized store environment
  • Participate in inventory management, including receiving and stocking merchandise, and maintaining accurate inventory records
  • Meet or exceed sales goals, through effective sales techniques and product knowledge
Requirements:
  • High school diploma or equivalent required; prior retail experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to lift up to 25 pounds, and stand for long periods of time
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends
What We Offer:
  • A competitive hourly rate, plus opportunities for advancement and professional growth
  • A fun and dynamic work environment, with a team-oriented culture
  • Discounts on merchandise and services, as well as opportunities to earn additional income through sales incentives


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