IT Support Technician

2 weeks ago


Reston, Virginia, United States Agensys Corporation Full time
Job Overview

Position: IT Support Technician

Clearance Level: TS/SCI

Location: Remote

KEY RESPONSIBILITIES

  • Monitor and report on IT Service Desk performance metrics.
  • Install, configure, maintain, and troubleshoot systems for all users.
  • Manage a web-based platform for users to submit, track, and escalate support tickets, including self-service options.
  • Provide remote access support for users and external clients as necessary.
  • Install and maintain computer peripherals and associated hardware.
  • Track all IT assets from acquisition to disposal for accurate inventory management.
  • Offer software and application support to end-users.
  • Coordinate with security teams to address security and situational awareness issues.
  • Deliver technical assistance for wireless voice and data services.
  • Ability to lift up to 50 lbs.
  • Gather customer feedback regarding service satisfaction for performance evaluation.
  • Support services may be limited outside regular business hours unless prior arrangements are made.
  • Performance metrics will focus on effectiveness, responsiveness, and customer satisfaction.

QUALIFICATIONS REQUIRED

  • At least 2 years of relevant experience.
  • DOD TS/SCI clearance is mandatory.
  • Must possess DOD 8570 IAT Level II Certification.
About Agensys Corporation

Agensys Corporation is a small business specializing in IT Services, based in Loudoun County, Virginia. Our effective methodologies enable us to attract and retain top-tier IT professionals. With over 30 years of experience in both government and commercial sectors, Agensys Corporation is recognized as one of the fastest-growing service firms in the DC Metro Area. We strive to build strong partnerships to understand and meet the unique needs of our clients.


  • IT Support Technician

    2 weeks ago


    Reston, Virginia, United States Commonwealth of Virginia Full time

    Department: Commonwealth of Virginia Classification: State Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Location: Virginia (Onsite Required) Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The Commonwealth of Virginia fosters a dynamic environment for...


  • Reston, Virginia, United States Success On The Spectrum Full time

    Company Overview:Success On The Spectrum is a prominent national franchise dedicated to providing exceptional Autism treatment through Applied Behavior Analysis (ABA) therapy. Our services are delivered in various settings, including our specialized centers, clients' homes, and educational institutions. We prioritize a play-based approach, integrating...


  • Reston, Virginia, United States Discovery Mood & Anxiety Program Full time

    Job SummaryWe are seeking a highly motivated and compassionate Mental Health Technician to join our team at Discovery Mood & Anxiety Programs. As a Mental Health Technician, you will play a vital role in supporting patients through their treatment experience, ensuring their safety and well-being, and contributing to the overall success of our program.Key...

  • Veterinary Technician

    1 month ago


    Reston, Virginia, United States BANFIELD PET HOSPITAL Full time

    Credentialed Veterinary TechnicianBanfield Pet Hospital is hiring full-time and part-time CVTs at the following hospitals:Gainesville Hospital: 13241 Gateway Center Dr, Gainesville, VA 20155Manassas Bull Run Hospital: 8079 Sudley Rd, Manassas, VA 20109Fair Lakes Center Hospital: 12971 Fair Lakes Pkwy, Fairfax, VA 22033Who we areWe're Banfield. You've...


  • Reston, Virginia, United States Revolution Healthcare Services Full time

    Revolution Healthcare Services is seeking a dedicated Surgical Suite Technician for an exciting opportunity in the field of Travel Allied Health.This position offers a competitive salary and the chance to work in a dynamic environment, providing essential support in the operating room.Key details of this Travel Allied Health Role include:Specialty: Surgical...

  • Mechanic Technician

    7 days ago


    Reston, Virginia, United States Ourisman Fairfax Toyota Full time

    Exciting Opportunity for a Skilled Automotive TechnicianWe are a well-established automotive group, Ourisman Fairfax Toyota, seeking a skilled Automotive Technician to join our team. Our company values collaboration, transparency, and career development, and we are committed to providing our employees with a supportive and rewarding work...


  • Reston, Virginia, United States Reston Hospital Center Full time

    OverviewAre you seeking a PRN position as a Radiology Technician with a reputable healthcare provider? Join Reston Hospital Center, a part of HCA Healthcare, the leading organization in the healthcare sector.BenefitsAt Reston Hospital Center, we offer a comprehensive rewards package designed to support the health, life, career, and retirement of our...


  • Reston, Virginia, United States Aurora Ventures Full time

    Aurora Ventures is a dynamic and innovative company that specializes in the development and production of high-quality plastic parts for the automotive industry.We are currently seeking a highly motivated and skilled Maintenance Technician to join our team in the Unterallgäu region. As a Maintenance Technician, you will be responsible for the maintenance,...


  • Reston, Virginia, United States Randstad Life Sciences US Full time

    Job Title: Quality Control Technician I (Manufacturing/Quality)Job Type: Full-timeLocation: RemoteJob Category: Quality AssuranceJob Description:Job Summary:We are seeking a highly skilled Quality Control Technician I to join our team at Randstad Life Sciences US. As a Quality Control Technician I, you will be responsible for supporting the execution of...


  • Reston, Virginia, United States Ultimate Staffing Full time

    Job SummaryUltimate Staffing is seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for the assembly, troubleshooting, and repairing of mechanical, electrical, and electronic assemblies and systems.Key ResponsibilitiesAssemble, troubleshoot, and repair mechanical, electrical, and electronic...


  • Reston, Virginia, United States LHH Full time

    Job Summary:We are seeking a skilled Overnight Maintenance Technician to join our team at LHH. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our plant and equipment.Key Responsibilities:Perform routine maintenance and repairs on plant equipment, including troubleshooting and preventive...


  • Reston, Virginia, United States Ellab - Validation & Monitoring Solutions Full time

    Job Summary:Ellab - Validation & Monitoring Solutions is seeking a skilled Calibration Technician to join our team. As a Calibration Technician, you will be responsible for performing routine and complex work related to the calibration of laboratory equipment and instrumentation in a pharmaceutical, biotech, or medical device environment.Key...

  • Trades Technician

    3 days ago


    Reston, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a skilled Trades Technician to join our team. As a Trades Technician, you will assist the Regional Operational Maintenance Managers in the maintenance, repair, and minor construction of all associated buildings and grounds within the assigned region.Key ResponsibilitiesAssist in the maintenance, repair, and...


  • Reston, Virginia, United States Solomon Page Full time

    Position OverviewSolomon Page is in search of a travel Operating Room Technician for an exciting opportunity.Role ResponsibilitiesThe Operating Room Technician will play a crucial role in supporting surgical operations. Key responsibilities include:Preparing and maintaining the surgical environment by ensuring all necessary instruments and equipment are...

  • Behavior Technician

    1 week ago


    Reston, Virginia, United States Ally Behavior Centers Full time

    About Ally Behavior CentersWe are a dynamic and rewarding organization that offers superior growth and leadership opportunities in a supportive and engaging environment. Our mission is to deliver the highest quality therapy to help our early learners reach their potential to communicate, improve social skills, and prepare for academic success.Job SummaryOur...


  • Reston, Virginia, United States Cynet Health Full time

    Position Overview:Cynet Health is in search of a skilled Surgical Technician for a rewarding travel opportunity within the Allied Health sector. This role involves providing essential support in surgical settings, ensuring the highest standards of patient care.Work Schedule:3 shifts of 12 hours eachContract Duration:13 weeksCompensation:Competitive weekly...


  • Reston, Virginia, United States Inova Full time

    The Microbiology Laboratory Technician is responsible for ensuring the integrity of specimens for laboratory analysis by identifying pre-analytical factors that may negatively impact patient outcomes. This role involves operating various systems and methodologies to deliver prompt and precise data for patients, quality control, and proficiency assessments....


  • Reston, Virginia, United States Inova Full time

    The Microbiology Laboratory Technician is responsible for ensuring the integrity of specimens for laboratory analysis by identifying pre-analytical factors that may negatively impact patient outcomes. This role involves operating various systems and methodologies to deliver prompt and precise data for patients, quality control, and proficiency assessments....


  • Reston, Virginia, United States Inova Full time

    The Microbiology Laboratory Technician is responsible for ensuring the integrity of specimens for laboratory analysis by identifying pre-analytical factors that may negatively impact patient outcomes. This role involves operating various systems and methodologies to deliver prompt and precise data for patients, quality control, and proficiency assessments....


  • Reston, Virginia, United States Behavioral Framework Full time

    Position Overview*$500 sign-on bonus for certified Behavior Technicians*Seeking a rewarding career?This role offers the chance to make a significant difference in the lives of children within your community.It provides an opportunity to embark on or advance a career in the consistently sought-after healthcare sector.You will gain valuable skills and achieve...