Retail Banking Branch Leader

2 weeks ago


Wayland, United States Civista Bank Full time
Civista Bank

Position Overview:

Civista Bank is in search of a skilled and motivated Branch Manager. The successful candidate will possess a robust background in banking operations, leadership, and business growth. The Branch Manager III will oversee and direct all facets of the Retail branch while achieving and surpassing sales objectives and financial benchmarks for their location. This role embodies Civista Bank's commitment to enhancing the financial well-being of our employees and stakeholders, as well as making a positive impact in the communities we serve.

Key Responsibilities and Expectations:

  • Provide daily leadership in team and individual development through mentoring, training, and performance assessments to ensure an outstanding customer experience and meet branch objectives.
  • Actively cultivate and sustain a portfolio of small business clients through on-site visits, networking, and community involvement.
  • Strengthen existing connections with business proprietors and their associates. Open new accounts, secure deposits, and strategically cross-sell to foster comprehensive client relationships.
  • Collaborate with internal partners to address the specific needs of clients. Facilitate referrals to treasury management, merchant services, private banking, wealth management, and other bank divisions.
  • Develop and maintain consumer relationships. Work with partners to enhance branch and market presence while promoting the Civista brand.
  • Formulate and implement an annual strategic plan through analysis and critical thinking, adapting to market conditions and trends to meet monthly sales and operational targets.
  • Participate in the recruitment and hiring of the Retail branch team alongside the Assistant Branch Manager and Regional Manager.
  • Stay informed about bank products, services, and regulatory requirements.
  • Perform additional duties as assigned that support the key responsibilities.

Qualifications, Knowledge, and Skills:

  • High School diploma or equivalent is required.
  • Associate or Bachelor's Degree is preferred.
  • Demonstrated success in sales, business development, and team leadership.
  • A minimum of 4 years of experience in a retail or branch banking environment.
  • Understanding of regulatory requirements and compliance standards related to small business banking.
  • Ability to maintain strong partnerships with community and civic organizations.

Physical Requirements:

  • Work may involve eye strain due to frequent use of computer screens and reading reports.
  • Ability to concentrate on tasks at hand, even in potentially distracting work environments.
  • Physical capability to lift and move files weighing up to 50 lbs.
  • Effective communication skills, both in person and via telephone.
  • Some travel may be required for meetings and training.

Pay Transparency Nondiscrimination Provision:

Opportunity Employer EEOC M/F/D/V

This Position Description does not encompass all duties and responsibilities associated with this role.

Management retains the right to assign or reassign duties and responsibilities to this position at any time.



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