Client Service Coordinator
3 days ago
As a Client Service Coordinator at Banfield, you will play a vital role in driving the flow of clients and pets through our hospitals. Your primary responsibility will be to maximize the productivity of our veterinary medical team while ensuring exceptional client care and service.
About the Role:
We are seeking an experienced professional to join our team as a Client Service Coordinator. In this role, you will be responsible for recruiting new clients, promoting hospital services, and ensuring that our clients receive superior care and service. You will also be required to maximize the number of pets seen by our hospital team, provide professional service at all times, educate clients about Optimum Wellness Plans, preventative care, pet health needs, and hospital services, and assist with administrative functions as necessary.
Responsibilities:
• Recruit new clients by promoting hospital services and routing the flow of clients and pets
• Maximize the number of pets seen by the hospital team through efficient and productive operations
• Provide professional, efficient, and exceptional service at all times
• Educate clients about Optimum Wellness Plans, preventative care, pet health needs, and hospital services
• Assist incoming and outgoing clients with various tasks and transactions
Requirements:
To be successful in this role, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have experience in customer service or a related field. You must also be able to lift up to 50 pounds, stand for long periods, and work in a standing position for extended periods.
Estimated Salary: $45,000 - $65,000 per year (based on location)
Why Work with Us:
At Banfield, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are passionate about delivering exceptional client care and service, we encourage you to apply for this exciting opportunity.
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