Customer Service Representative

4 weeks ago

St Augustine, Florida, United States Hanania Auto Group Full time
Job Title: CSR Service Driver

Job Summary:

We are seeking a highly motivated and detail-oriented CSR Service Driver to join our team at Hanania Automotive Group. As a CSR Service Driver, you will play a critical role in ensuring the smooth operation of our service and sales departments.

Key Responsibilities:

  • Assist the Service and Sales teams in maintaining a neat and orderly lot, moving vehicles as directed by management and adhering to dealership display standards.
  • Inspect vehicles for cleanliness, damage, and compliance with standards or regulations.
  • Drive offsite to retrieve customer vehicles and deliver loaner vehicles.
  • Obtain required signatures and complete walk-around inspections for damage to customer vehicles.
  • Return customer vehicles and complete walk-around inspections for damage to returned loaner vehicles.
  • Utilize various cleaning tools and supplies to preserve and protect vehicles.

Requirements:

  • Friendly and outgoing personality.
  • Good judgment and safe driving skills.
  • Experience in buffing, waxing, clay bar, and vehicle care.
  • Commitment to continuous improvement.
  • Experience maintaining high customer satisfaction.
  • Creative problem-solver with strong attention to detail.
  • Self-motivated and easily takes direction from management.
  • Strong communication skills and work ethic.
  • Comfortable working outside.
  • Must be able to pass pre-employment screening (background and hair follicle drug test).

Education and Experience:

  • High school diploma or equivalent.
  • One to two years of relevant experience preferred, but not required.
  • Valid Driver's License and clean driving record.

Physical Requirements:

  • Prolonged periods of sitting while driving.
  • Must be able to lift up to 15 pounds.
  • Must be able to stand, bend, and reach.

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, or medical condition.

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