Customer Service Representative

2 days ago


St Augustine, Florida, United States U-Haul Full time
Job Summary:

U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to customers and ensuring their needs are met. This role involves working with customers to resolve issues, answering questions, and educating them on U-Haul products and services. You will also be responsible for inspecting and maintaining equipment, as well as assisting with rentals and inventory management.

Responsibilities:
  • Provide exceptional customer service to customers in person and over the phone
  • Answer questions and educate customers on U-Haul products and services
  • Inspect and maintain equipment to ensure it is in good working condition
  • Assist with rentals and inventory management
  • Participate in ongoing continuous education through U-Haul University

Requirements:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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