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Support Technician

1 month ago

Manchester, New Hampshire, United States Dave & Buster Full time
Job Title:

Support Technician

About the Role:

We are seeking a highly skilled and motivated Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for the repair and maintenance of our gaming equipment, simulators, and technical systems. You will also assist our guests and maintain a clean and organized environment in the midway.

Key Responsibilities:

• Deliver exceptional guest service by providing timely and accurate assistance with gaming equipment and technical issues.

• Perform routine maintenance and repairs on gaming equipment, simulators, and technical systems.

• Maintain a clean and organized environment in the midway, including restocking supplies and merchandise.

• Assist guests with all requests and answer questions as needed.

• Collaborate with other team members to ensure seamless operations and excellent guest experience.

Requirements:

• High school diploma or equivalent required.

• 1-2 years of experience in a technical or customer service role.

• Strong technical skills and ability to learn new systems quickly.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and adapt to changing situations.

• Must be at least 18 years of age.

Benefits:

• Competitive hourly rate: $16.5 - $20 per hour.

• Opportunities for advancement and professional growth.

• Comprehensive benefits package, including medical, dental, and vision insurance.

• 401(k) plan with company match.

• Free games and merchandise.

• Fun and dynamic work environment.