Financial Services Representative
3 days ago
About the Role:
We are seeking a highly skilled Financial Services Representative to join our team at Sunmark Credit Union. As a key member of our financial center, you will be responsible for providing exceptional service to our members, ensuring their financial needs are met, and promoting our credit union services.
Key Responsibilities:
- Act as a member liaison, supporting member convenience with all credit union technology available.
- Support member transactions through the use of Interactive Teller Machines.
- Accurately process transactions as required, including receiving loan payments, processing cash advances and transfers, redeeming bonds, and processing insurance payments.
- Process transfers and credit card payments, and perform vault management duties.
- Serve members by providing product and advisory information, researching and solving member questions, problems, and complaints.
- Assist management in maintaining our culture while achieving department sales referral goals.
Requirements:
- High school graduate or equivalent.
- Prior cash handling and customer service experience.
- Ability to meet sales goals, strong attention to detail, and effective communication skills.
- Computer proficiency within Microsoft Word, Excel, and Outlook.
About Sunmark Credit Union:
Sunmark Credit Union is a local credit union dedicated to building brighter financial futures and brighter communities. We strive to provide exceptional service to our members, and we are committed to making a positive impact in our community.
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