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Financial Services Representative

4 weeks ago

Albany, New York, United States ALAANT Full time
Financial Services Representative Opportunity

We are seeking a highly skilled and detail-oriented Financial Services Representative to join our team at Alaant Workforce Solutions. As a key member of our team, you will be responsible for providing exceptional service and support to our members, while also analyzing and solving problems related to financial products.

Key Responsibilities:

  • Determine, analyze, and solve problems related to financial products
  • Provide technical assistance within our member portal
  • Escalate issues via tickets when required
  • Process member transactions
  • Provide exceptional service and value to our members

Requirements:

  • Two-year degree or equivalent professional experience
  • Credit union, banking, financial institution, and/or call center experience preferred
  • High attention to detail, with the ability to multi-task
  • Proficient in Microsoft Office, including Outlook

Benefits:

  • $52,000 to $54,000 a year
  • Additional $25/day income incentive
  • Monday-Friday on-site
  • 10:15am to 6:45pm
  • Fully funded medical benefits through BCBS, dental & vision insurance, and up to 4% employer 401(k) match
  • 19 PTO days accrued in the first year, plus 11 paid holidays

Why Choose Alaant?

We believe in people first, we care, we listen, and we support. Our team is dedicated to providing exceptional service and support to our members, and we are committed to creating a positive and inclusive work environment.

Apply Today