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Healthcare Navigator

1 month ago


Morrisville, North Carolina, United States UNC Health Full time
Job Summary:

As a Community Health Worker at UNC Health, you will play a vital role in improving the health and well-being of our patients. You will work closely with medical providers, primary care teams, and social services agencies to provide short-term care coordination and connection to resources and support. Your goal will be to empower patients to take control of their health and make informed decisions about their care.

Key Responsibilities:

Assist patients in their homes, community, or clinic setting, communicating the purposes of the program and its impact on their well-being.
Help patients identify socio-economic issues affecting their health and develop health/social management plans and goals.
Document all client encounters and contracts, complete monthly reports, and maintain comprehensive electronic client files.
Educate patients on the proper use of the Emergency Room and provide information on alternatives.
Coach patients in effective management of chronic health conditions and self-care.
Assist patients in accessing health-related services, including obtaining a medical home and overcoming barriers to care.
Provide support and advocacy during initial medical visits and follow up with clients and providers regarding health/social services plans.

Requirements:

High school diploma or equivalent.
North Carolina Driver's License.
At least three years of experience directly related to the duties and responsibilities specified.

Work Environment:

This is a full-time position with a standard 40-hour workweek. The work schedule is a hybrid of in-office and remote work. The location of the job is in Morrisville, NC.

UNC Health is an equal opportunity employer and welcomes applications from diverse candidates. We make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. If you need a reasonable accommodation to apply for this position, please email us at [insert email].