Business Process Manager with Power BI Expertise

3 days ago

Austin, Texas, United States Jobs for Humanity Full time
About the Role

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Job Description

The Business Process Manager will play a key role in managing Change Management Data and Process Governance for large transformation initiatives. This will help deliver on net revenue benefits from Future Forward and drive efficiencies and automation to CX activities.

Key Responsibilities
  • Provides leadership for business process analysis team, including planning, coaching, recruitment, selection, performance development, and mentoring.
  • Helps monitor staff performance and works with employees to implement goals and document progress.
  • Helps manage resources in a cost-effective, innovative manner while assisting subordinates in effective use of resources and tools.
  • Helps manage staff to ensure all duties are performed in an accurate and timely manner.
  • Creates process change by integrating new processes with existing ones and communicating changes to impacted organizations.
  • Develops and implements department policies and procedures.
  • Ensures deadlines and production schedules are met and reallocates workloads as necessary.
  • Troubleshoots issues that arise; handles escalated problems/questions from team.
  • Works with management to determine budgets and forecasts for department.
  • Plans and implements process improvement initiatives, e.g., ISO, Lean, or Six Sigma.
  • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Recommends and facilitates quality improvement efforts.
  • Measures performance against process requirements.
  • Aligns improvement to performance shortfalls.
  • Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
  • May deliver presentations and training courses, including measurement, analysis, improvement, and control.
  • Surveys and analyzes best practices for techniques and processes.
  • Communicates team progress.
  • Performs cost and benefit analyses.
  • Performs other related duties assigned as needed.
Requirements
  • Minimum of 7-10 years of hands-on experience in designing, developing, and deploying Power BI solutions.
  • Extensive experience creating interactive and visually appealing dashboards, reports, and data visualizations using Power BI Desktop and Power BI Service.
  • Master-level understanding of Power BI architecture, data modeling, and best practices for optimizing performance and scalability.
  • Extensive experience integrating Power BI with various data sources, such as databases, web services, and cloud platforms.
  • Expert SQL programming skills, including minimum of 7-10 years of experience in writing complex SQL queries, stored procedures, and functions.
  • Extensive experience optimizing SQL queries for performance, including indexing strategies, query tuning, and database optimization techniques.
  • Extensive understanding of relational database concepts, such as normalization, data integrity, and transaction management.
  • Extensive experience working with various database management systems, such as Microsoft SQL Server, Oracle, or MySQL.
  • Expert data modeling skills, including minimum of 7-10 years of experience in designing and implementing complex data models to support business intelligence and analytics solutions.
  • Master-level understanding of dimensional modeling concepts, such as star schemas, snowflake schemas, and slowly changing dimensions.
  • Extensive experience creating and maintaining data models using tools like Power BI, SQL Server Analysis Services (SSAS), or other data modeling tools.
  • Extensive experience developing and optimizing data models for large-scale datasets, ensuring high performance and scalability.
  • Extensive experience collaborating with business stakeholders to understand their data requirements and translate them into effective data models.
What We Offer
  • A voice in the future of FinTech.
  • Always-on learning and development.
  • Collaborative work environment.
  • Opportunities to give back.
  • Competitive salary and benefits.

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