Omni Service Specialist
1 week ago
Join our team as an Omni Service Specialist and contribute to delivering exceptional customer experiences through efficient order fulfillment and inventory management.
Key Responsibilities:- Customer Experience: Strategically process order queues and daily workloads to prevent backlogs, limit cancellations, and maintain proper customer touchpoints.
- Business Operations: Oversee omni processes to ensure fill rates are maintained and brand standards are followed.
- Communication + Relationships: Communicate daily with the leadership team on omni processes and proactively escalate issues that may impact order fulfillment.
- Ability to work flexible hours to meet store omni channel demand.
- Proven track record in leading operational processes and achieving measurable results.
- Eagerness to learn and grow within the organization.
URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, visit www.urbn.com/work-with-us/benefits.
Pay Range:Starting from USD $17.35/Hr.
EEO Statement:URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
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