Human Services Assistant
3 days ago
We are seeking a highly motivated and detail-oriented Human Services Technician to join our team at the Department of Family and Protective Services. The successful candidate will provide critical support to our caseworkers and supervisors in providing human services to families involved in Child Protective Services (CPS) cases.
Key Responsibilities:
Provide transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
Observe and/or supervise parent and child visits.
Complete appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
Perform other duties as assigned and required to maintain unit operations, including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attend work regularly in accordance with agency leave policy.
Requirements:
Graduation from high school or equivalent.
One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to get work effectively with others.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer, several software packages, and basic office equipment.
Ability to work in an office supporting several staff members.
Benefits:
Excellent health benefits.
Special discounts on many products and services through the Discount Purchase Program.
Lifetime monthly retirement annuity, as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.
12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year.
Why Work for DFPS?
The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.
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