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Healthcare Service Coordinator

2 months ago

Florissant, United States Urology of Saint Louis Full time
Position Overview

The Patient Care Coordinator serves as a vital link between our patients and the healthcare team, ensuring a seamless experience from the first point of contact.

Key Responsibilities
  • Deliver exceptional customer service while embodying the values and mission of Urology of Saint Louis.
  • Assist patients with inquiries and guide them through their healthcare journey.
  • Maintain a compassionate and professional demeanor in all interactions.
  • Participate in training sessions to enhance skills and knowledge.
Work Environment

This role has the potential to transition to a remote position after a thorough evaluation period of at least six months.

Training Details

Initial training consists of:

  • Four weeks of in-class instruction from 8 am to 4:30 pm, Monday through Friday.
  • Two weeks of practical, on-the-job training, focusing on call handling.

We are committed to fostering a supportive and enriching environment for our team members.