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Slot Machine Technician

2 months ago

New York, New York, United States Hard Rock Hotel and Casino Atlantic City Full time
Job Summary

We are seeking a skilled Slot Machine Technician to join our team at the Hard Rock Hotel and Casino Atlantic City. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our slot machines and gaming equipment.

Key Responsibilities
  • Respond promptly to calls on the casino floor, diagnose causes of malfunctions and failures, and take immediate action to resolve issues.
  • Promote positive public/employee relations by providing excellent customer service and meeting the needs of our guests.
  • Rebuild, overhaul, convert, adjust, calibrate, align, and modify slot machines and related gaming equipment to ensure optimal performance.
  • Develop a working knowledge of various electronic and electro-mechanical equipment to effectively troubleshoot and repair issues.
  • Maintain a clean, safe, and hazard-free work environment within your area of responsibility.
  • Perform all service requirements for slot machines, including installation and relocation.
  • Conduct preventative maintenance to ensure the longevity of our gaming equipment.
  • Perform other duties as assigned by management.
Requirements
  • Minimum one year of experience as an electronics technician responsible for maintenance and repair, or the equivalent combination of education and experience.
  • Commitment to exceeding expectations in the accomplishment of position responsibilities to contribute to the achievement of organizational goals.
  • Ability to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Flexibility to work any shift, including nights, weekends, and holidays, in a fast-paced and often crowded casino environment.
  • Ability to work in a casino environment with exposure to second-hand smoke, excessive noise, and constant exposure to the general public.