TechOps Support Engineer

4 weeks ago

New York, New York, United States S&P Global Full time
About the Role

We are seeking an experienced IT professional to join our TechOps support team as a Cloud Infrastructure Specialist. The successful candidate will be responsible for building and maintaining IT services to support existing and new product offerings for our Automotive division.

The Team

Our Application Support Team works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. We leverage technology and data science to provide unique insights, forecasts, and advisory services spanning every major market and the entire automotive value chain.

The Impact

The Cloud Infrastructure Specialist will work closely with operating systems, web hosting, networking, and AWS tools to design, build, and deploy cloud-native solutions. The role encompasses building/maintaining IT services to support existing and new product offerings for our Automotive division.

Responsibilities
  • Administer AWS VPC/Applications and Security.
  • Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions.
  • Build and deploy automation processes for Infrastructure as Service.
  • Build and deploy automation processes for installation and patching of third-party software.
  • Plan, build, document, and initiate disaster recovery processes.
  • Interface with Cloud Engineering team for IT design support.
  • Interface with IT Security team and implement security policy.
  • Interface with Operations team to assist with troubleshooting Production Incidents and Requests.
  • Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support.
Requirements
  • Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelor's degree in computer science, related field, or equivalent experience.
  • Knowledge of Incident management, Problem Management, and Change Management.
  • Tech Background with AWS services: VPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2, and AWS Security Center.
  • Hands-on activities with scripting such as Python, Terraform, and Bash.
  • Experience with load balancing appliances specifically: Big IP F5, AVI Vantage, and Apache.
  • Fundamental knowledge of networking topology and Internet Protocol.
  • Be able to work flexible shift hours including weekends for supporting 24/7 On Call.
  • A strong capacity for teamwork with a sense of ownership and responsibility.
  • Must be a strong communicator both written and verbally in English.
  • Ability to communicate ideas in both technical and user-friendly languages.
Good to Have
  • Familiarity with LDAP.
  • Proficiency in middleware platforms including JBOSS, Tomcat, and WebLogic.
  • Competence in data management tools such as SQL, PL/SQL, PostgreSQL, and SQL Server.
  • Exposure to ServiceNow.
About S&P Global

At S&P Global, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

What's In It For You?

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Benefits
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Diversity, Equity, and Inclusion at S&P Global

We believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation—Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

  • Cloud Infrastructure Specialist

    4 weeks ago

    New York, New York, United States Open Systems Technologies Full time

    Platform Infrastructure EngineerA leading financial firm in New York is seeking a skilled Platform Infrastructure Engineer to join their team. The ideal candidate will have a strong background in DevOps, TechOps, and SRE, with a minimum of 10 years of experience and 5 years of AWS experience.Key Responsibilities: Design and implement scalable and secure...

  • Project Manager

    1 month ago

    New York, New York, United States Engineer Rec Full time

    Project EngineerWe are seeking a highly skilled Project Engineer to join our team at Engineer Rec. The successful candidate will be responsible for leading the engineering work, project preparation, and providing operational support as required in the projects.Key Responsibilities:Perform engineering work, including design basis data collection, method and...

  • Chief Information Officer

    4 weeks ago

    New York, New York, United States WPP Full time

    Job DescriptionJob Title: Chief Information Officer - Ogilvy & AKQA GroupJob Summary: We are seeking a highly experienced Chief Information Officer to lead our technology transformation efforts in the Ogilvy & AKQA Group. The successful candidate will be responsible for developing and implementing a technology strategy that aligns with WPP's vision and...

  • Cloud Infrastructure Engineer

    1 month ago

    New York, New York, United States iCapital Full time

    About iCapitaliCapital is a leading provider of financial technology solutions for the alternative investment industry.Job SummaryWe are seeking a highly skilled Cloud Infrastructure Engineer to join our Platform Infrastructure team. The successful candidate will be responsible for designing, implementing, and maintaining our cloud-based infrastructure to...

  • Chief Information Officer

    4 weeks ago

    New York, New York, United States WPP Full time

    Job DescriptionWPP is a global creative transformation company that uses the power of creativity to build better futures for our people, planet, clients, and communities. As a key member of our team, you will play a critical role in driving our technology transformation across the marketing and advertising sector.The successful candidate will have a strong...

  • Cloud Infrastructure Specialist

    4 weeks ago

    New York, New York, United States Open Systems Technologies Full time

    Cloud Infrastructure SpecialistWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team in New York, NY. The ideal candidate will have a strong background in designing, implementing, and managing AWS cloud infrastructure using Terraform and CloudFormation.Key Responsibilities:Design and implement scalable and secure cloud...

  • Cloud Tech Ops Engineer

    1 month ago

    New York, New York, United States Splunk Full time

    Job SummaryWe are seeking a highly skilled Cloud Tech Ops Engineer to join our team at Splunk. As a key member of our TechOps team, you will be responsible for maintaining, contributing to, improving upon, and documenting the next generation of our large-scale Cloud offering.Key ResponsibilitiesTest features in our SplunkCloud offering.Develop and update...

  • Senior Cloud Reliability Engineer

    4 weeks ago

    New York, New York, United States AEG Full time

    Job DescriptionWe are seeking a highly skilled Senior Cloud Reliability Engineer to join our team at AEG. As a key member of our Cloud Operations team, you will be responsible for leading and mentoring our SRE and TechOps teams with a focus on automation to drive accountability, efficiency, and continuous improvement.Key ResponsibilitiesBuild and Maintain...

  • Senior Technical Support Engineer

    4 weeks ago

    New York, New York, United States DataDirect Networks Inc Full time

    Job Title: Senior Technical Support EngineerJob Summary:DataDirect Networks Inc. is seeking a highly skilled Senior Technical Support Engineer to join its Continuation Engineering and Level 3 Engineering Support team. The ideal candidate will have a strong background in Linux internals, kernel-level coding, and debugging, as well as excellent analytical and...

  • Electrical Engineer

    4 weeks ago

    New York, New York, United States Mindteck Full time

    Electrical Engineer - Infrastructure SupportMindteck is seeking an experienced Electrical Engineer to provide infrastructure engineering support for federal projects. The ideal candidate will have a strong background in low voltage power distribution systems, data center design, and power quality analysis.Key Responsibilities:Design low voltage power...

  • Electrical Engineer

    4 weeks ago

    New York, New York, United States ESPO Full time

    Electrical Engineer - Infrastructure SupportESPO Corporation is seeking an experienced Electrical Engineer to provide infrastructure engineering support for our clients. The successful candidate will have a strong background in low voltage power distribution systems, data center design, and power quality analysis.Key Responsibilities:Design low voltage power...

  • Client Support Engineer

    1 month ago

    New York, New York, United States Abacus Group LLC Full time

    Job Title: Client Support EngineerAt Abacus Group LLC, we are seeking a highly skilled Client Support Engineer to join our team. As a key member of our Service organization, you will be responsible for providing technical guidance and resolving complex issues for our clients.Key Responsibilities:Respond to escalated issues from the helpdesk team in a timely...

  • Senior Cloud Engineer

    4 weeks ago

    New York, New York, United States Major League Soccer Full time

    We are seeking a Cloud Reliability Engineer to lead and mentor our SRE and TechOps teams with a focus on automation to drive accountability, efficiency, and continuous improvement in the cloud environment.In this role, you will build and maintain observability frameworks to ensure system reliability, performance, and scalability, while fostering a culture of...

  • DevOps Support Engineer

    4 weeks ago

    New York, New York, United States City of New York Full time

    Job Title: DevOps Support EngineerJob Summary:The City of New York is seeking a highly skilled DevOps Support Engineer to join its Infrastructure and Security Management (ISM) unit. The successful candidate will be responsible for designing, implementing, and maintaining robust CI/CD pipelines to streamline software delivery processes. They will also utilize...

  • Mechanical Engineer

    4 weeks ago

    New York, New York, United States WSP Full time

    About the RoleThis is an exciting opportunity to join WSP as a Mechanical Engineer - Project Support. As a key member of our team, you will be responsible for providing technical assistance on various design requirements, load calculations, and operating strategies to ensure the proper installation and functioning of equipment and systems according to...

  • Senior Operations Support Engineer

    4 weeks ago

    New York, New York, United States Tri Star Engineering Full time

    TRISTAR is seeking a highly skilled Operations Support Engineer (Senior) to support our government customer in Camp Smith, Cortlandt, NY.The ideal candidate will have a minimum of 8 years of experience in technical support positions and Operational or Intelligence Community (IC) operations, platforms, functions, and terminology.Responsibilities...

  • Lead Support Engineer

    1 month ago

    New York, New York, United States Guidepoint Full time

    Job Summary:The Lead Support Engineer will be responsible for providing technical support to a proprietary application platform in a global environment. This role requires a quick learner with skills in customer support and knowledge of various application platforms, especially proprietary SaaS applications. The ideal candidate will have experience working...

  • Escalation Engineer

    4 weeks ago

    New York, New York, United States Kyndryl Full time

    About the RoleWe are seeking a skilled Escalation Engineer to join our Customer Success team at Kyndryl. As an Escalation Engineer, you will be responsible for supporting escalations from both the Customer Support team and internal engineering and operation teams.Key ResponsibilitiesSupport escalations from Customer Support and internal teamsConduct deep...

  • Customer Support Automation Engineer

    1 month ago

    New York, New York, United States VAST Data Full time

    VAST Data is Revolutionizing Customer SupportWe are seeking a highly skilled Customer Support Automation Engineer to join our team at VAST Data. As a key member of our customer success team, you will be responsible for designing, developing, and deploying automated workflows to optimize customer success operations.Key Responsibilities:Develop and implement...

  • Biomedical Engineer

    4 weeks ago

    New York, New York, United States Brainlab, Inc. Full time

    Job OverviewBrainlab, Inc. is seeking a highly skilled Biomedical Engineer to join our team as a Clinical Support Specialist. In this role, you will be responsible for conducting on-site clinical evaluations, providing consulting services, and leading installations at customer sites.As a Clinical Support Specialist, you will work closely with physicians and...