Senior Cloud Reliability Engineer

4 days ago

New York, New York, United States AEG Full time
Job Description

We are seeking a highly skilled Senior Cloud Reliability Engineer to join our team at AEG. As a key member of our Cloud Operations team, you will be responsible for leading and mentoring our SRE and TechOps teams with a focus on automation to drive accountability, efficiency, and continuous improvement.

Key Responsibilities
  • Build and Maintain Observability Frameworks: Develop and implement observability frameworks to monitor the health and performance of our services, ensuring uptime and reliability.
  • Incident Response and On-Call Support: Be the first line of defense in troubleshooting and resolving incidents without relying on runbooks, using strong problem-solving skills.
  • API Testing: Perform thorough API testing for published content using tools like Postman and Cypress to ensure accuracy and performance.
  • Infrastructure as Code: Utilize Terraform for managing infrastructure, including ServiceNow integrations, and automate workflows.
  • Monitoring and Logging: Leverage Datadog, or equivalent tools such as New Relic or Splunk, to set up monitoring, logging, and alerting systems.
  • Collaboration and Communication: Work closely with cross-functional teams, including developers, operations, and product managers, to ensure seamless integration and deployment of services.
  • AWS Resources Management: Manage and optimize AWS resources, including EKS and ECS, to ensure scalability and cost-efficiency.
  • CI/CD Pipeline Management: Use GitLab pipelines for continuous integration and deployment, ensuring smooth and automated delivery of code changes.
  • Integration: Integrate tools like ServiceNow with Slack or Asana to streamline workflows and enhance team communication.
Requirements
  • 7+ years of experience in Cloud Expertise and Technical Operations, with 5+ years in architecting and managing cloud solutions (AWS, Azure, Google Cloud).
  • Proven background in complex technology operations environments, including infrastructure, network, security, and incident management.
  • Proficiency in implementing automation tools and a proven ability to drive automation excellence within the organization.
  • Strong team leadership skills, with experience in managing or mentoring roles within technology operations (ITSM/ITOM).
  • Cloud First mindset, with experience in AWS and familiarity with GCP and Azure.
  • Programming Languages: Proficiency in Python, with familiarity in Go, React/React Native.
  • Infrastructure as Code: Experience with Terraform.
  • API Data Quality checks and Frontend Testing: Hands-on experience with Cypress, Postman, and monitoring tools like Datadog (or equivalents like New Relic or Splunk).
  • Cloud Infrastructure: Strong understanding of AWS services, particularly EKS and ECS.
  • CI/CD Pipelines: Experience with GitLab for managing pipelines and automating deployments.
  • Observability: Expertise in setting up and maintaining observability frameworks to monitor and improve system reliability.
  • Troubleshooting: Excellent problem-solving and analytical abilities.
Qualifications
  • Startup Mentality: Comfortable in a fast-paced environment where wearing multiple hats is the norm.
  • Collaborative: Strong team player with excellent communication skills.
  • Curiosity and Passion: A genuine passion for technology, with a strong desire to learn and explore new tools and methodologies.
  • Love of Learning: While a formal computer science degree is required, a solid foundation in coding and problem-solving, whether self-taught or through experience, is essential.

We offer a competitive salary range of $130,000 - $155,000, comprehensive benefits, and a hybrid Office/Remote Work Schedule to promote Work-Life balance. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status.

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