Client Support Specialist

4 days ago


Holland, Michigan, United States The Stow Company Full time

The Client Support Specialist role at The Stow Company involves providing exceptional customer service to internal and external clients. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a dynamic environment.

Responsibilities
  • Communicate with clients to understand their needs and provide solutions.
  • Process client inquiries and concerns, ensuring timely and effective resolution.
  • Collaborate with the sales team to increase sales and improve client satisfaction.
  • Manage administrative duties, including data entry and record-keeping.

Requirements:

  • A minimum of 2-3 years' experience in a customer-facing role, with knowledge of customer service principles and practices.
  • Excellent written, verbal, and negotiation skills.
  • Strong problem analysis and problem-solving abilities.
  • Ability to work independently and as part of a team.

Estimated Salary: $52,000 - $62,000 per year



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