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Patient Care Associate
2 months ago
Become a vital member of our healthcare team at UPMC Presbyterian as a Patient Care Associate. This role offers a rewarding opportunity to enhance patient care while collaborating with our dedicated healthcare professionals.
As a Patient Care Associate, you will have the chance to contribute significantly to patient well-being in a supportive environment.
Our ICU Specialties:
Cardiothoracic
ICU:
Engage in our 26-bed Cardiothoracic ICU, focusing on adult and geriatric patients recovering from heart and lung surgeries. Participate in a collaborative, multidisciplinary approach to patient care.
Medical
ICU:
Be part of our 32-bed unit, the largest ICU at Presbyterian, providing care for patients facing severe acute respiratory failure, sepsis, and other critical health issues.
Gain exposure to advanced medical technologies and procedures.Neuro
ICU:
Work in our 20-bed unit, delivering care to patients with acute neurological injuries such as strokes and head bleeds.
Assist in various medical procedures including central line placements and ventriculostomy.Trauma Neuro
ICU:
Support our 10-bed facility, caring for patients with acute traumatic and neurological injuries. Engage in bedside procedures such as chest tube placements and echocardiography.
Trauma/General Surgery
ICU:
Join our 22-bed unit, providing care to high-acuity surgical patients and trauma victims. Utilize advanced medical interventions and assist in emergent surgical procedures at the bedside.
Transplant
ICU:
Operate within a 12-bed critical care facility, the sole ICU in the hospital, catering to a diverse range of patients.
Most patients have received transplanted organs, including kidney, liver, pancreas, intestine, islet cell, or multi-visceral transplants.We also support patients recovering from orthopedic surgeries, surgical oncology patients undergoing complex abdominal surgeries, and those suffering from multi-system organ failure.
CardiacICU:
The UPMC Presbyterian Cardiac ICU is a 10-bed critical care unit primarily focused on adult patients with acute cardiac conditions.
We adopt a multidisciplinary approach to care, often involving various specialties such as pulmonary, oncology, renal, gastrointestinal, and vascular surgery.
Our patients typically present with conditions like myocardial infarction, cardiogenic shock, severe heart failure, and life-threatening arrhythmias. The CICU service team includes residents on internal medicine rotations, cardiology fellows, and an attending physician.Patient Care Associates are expected to work rotating shifts, including daytime, evening, overnight, weekend, and holiday shifts.
Shifts may consist of 12-hour durations, with the possibility of a mix of 8-hour and 12-hour shifts.
All selected candidates will undergo a mandatory training program. This paid training spans two weeks, primarily during weekdays and daylight hours, combining virtual and in-person sessions. Attendance is required for the entire training duration.A one-day training session is available on Saturdays for those who have completed a clinical rotation in a hospital or possess specific transferable inpatient/hospital experience.
The Patient Care Associates provide essential patient care and support departmental services in line with established policies and procedures.
This role will be guided by nurses and/or physicians to ensure the highest standards of patient care are upheld at all times.
Responsibilities may include, but are not limited to, assisting with activities of daily living (ADLs) such as bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients, and monitoring blood glucose levels, as well as taking vital signs, performing simple dressings, EKGs, bladder scans, and specimen collections.
Career Advancement Opportunities:
At UPMC, we are committed to helping you advance your career, starting with our comprehensive career ladder. A career in Patient Care at UPMC Presbyterian maximizes your potential and prepares you for future opportunities, ensuring you have access to resources, mentors, and leadership throughout your journey.
Patient Care Associate:
High school diploma or equivalent required.
Patient Care Technician:
High school diploma or equivalent.
1 Year of Experience, OR enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR completion of a Bachelor's Degree in a health sciences field.
Patient Care Technician – Senior/Specialist:
High school diploma or equivalent.
2 years of healthcare experience, OR 1 year of experience and enrollment in PT/OT/PA program with completion of at least one clinical rotation, OR 1 year of experience and completion of a Bachelor's Degree in a health sciences field.
Successful completion of Senior or Specialist training class.
*Specialist title determined by specific patient care skills.
Patient Care Technician – Lead:
High school diploma or equivalent.
3 years of healthcare experience required.
Successful completion of Senior or Specialist training.
Key Responsibilities:
Must consistently perform core nursing assistant duties, including ADLs (bathing, feeding, transporting, toileting, ambulating, and repositioning patients), as well as point of care testing (including blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), and clean catch/mini catheter urine collection.
All competencies must be achieved.
Report equipment malfunctions to the appropriate department.
Establish and maintain professional and respectful interpersonal relationships.
Contribute to universal unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Demonstrate effective communication with all members of the healthcare team.
Understand cultural diversity, horizontal violence, and impairment in the health professions.
Support safety in the workplace for both patients and self.
Develop and maintain productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
Assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN regarding patient care and report changes in patient status.
Offer instruction to patients and their families under the direction of the RN.
May apply, monitor, and remove patient restraints as per physician or hospital protocol.
Strictly adhere to all policies and procedures related to patient care and hospital information.
Comply with safety policies and procedures, including standard precautions.
Document in the medical record according to established procedures.
Perform assigned work in a timely and productive manner.
Complete departmental clerical functions as needed.
Perform in accordance with system-wide competencies/behaviors.
Carry out other duties as assigned.
Note:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role.
They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the position.Qualifications:
High School diploma or equivalent required.
Successful completion of UPMC Nursing Assistant, or Patient Care Technician, or EIC training program.
Knowledge of body mechanics and transfer techniques.
Ability to communicate effectively both orally and in writing.
Certification as a Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic, or current enrollment in an EMT or Paramedic program is preferred.
