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Client Relationship Manager

2 months ago

Saint George, Utah, United States Hilti North America Full time
Job Reference: WD

Client Relationship Manager

Position Overview

As a Client Relationship Manager, you will be the primary liaison for our clients, embodying our mission to enhance the construction industry by being their trusted partner in productivity, safety, and sustainability. You will oversee a portfolio of client accounts, enjoying the autonomy to create a work schedule that aligns with both your needs and those of your clients. Your role will involve driving sales through the cultivation of client relationships, showcasing our latest tools in real-time, and offering comprehensive customer consultations.

About Hilti North America

Hilti is dedicated to improving the construction landscape by delivering on our promise to be the leading partner in productivity, safety, and sustainability. We challenge conventional practices to introduce innovative, top-tier solutions to the global construction sector and beyond. At Hilti, individuals are encouraged to explore opportunities, harness their potential, take charge of their personal growth, and build rewarding careers.

Key Responsibilities

- Relationship Building: Engage with clients promptly to seize business opportunities, creating value through long-lasting, profitable relationships.
- Time and Territory Management: Develop a daily agenda that optimizes client engagement and sales productivity within your designated territory.
- Hilti Advocacy: Leverage your technical expertise to deliver high-level consultations to clients and represent the Hilti brand effectively in the marketplace.
- Progress Tracking: Utilize Salesforce to document all client interactions, as accurate reporting is crucial to this role.

Hilti North America has consistently been recognized in Selling Power's Top 50 Companies to Sell For, achieving the #6 position in 2023.

What We Offer

Alongside a competitive base salary and unlimited bonus potential, we provide a comprehensive benefits package that includes:

- Medical, Dental, and Vision coverage effective from your first day of employment.
- A 401(k) plan with dollar-for-dollar matching, up to 6%, fully vested after one year.
- Generous Paid Time Off and holidays, including two days dedicated to community service.
- Paid parental leave, sabbaticals, and military leave.
- Education reimbursement and student loan assistance.
- Up to five days per year of backup childcare.
- Life, accident, and disability insurance.
- Employee Assistance Program (EAP) and company-sponsored wellness screenings.
- Opportunities for career advancement, professional development, and potential assignments in over 120 countries.

Why Choose Hilti?

We prioritize the well-being of our employees, which is reflected in our retention rate of over 90% for the past five years. Our commitment to development is evident, as 80-90% of our positions are filled internally, and many of our Client Relationship Managers come from diverse backgrounds.

Success at Hilti is driven by teamwork and capability; our culture fosters collaboration, and we have a remarkable team dedicated to supporting one another.

Qualifications
  • High School Diploma or GED required.
  • Bachelor's Degree preferred or equivalent professional experience.
  • A minimum of three years of outside sales experience, ideally in a target-driven environment.
  • A hands-on approach, with the ability to demonstrate our tools and utilize Salesforce for tracking.
  • A valid driver's license is essential, as a company vehicle will be provided.
  • Strong time and territory management skills.
  • Ability to navigate construction sites, including climbing scaffolding and lifting up to 65 pounds.
  • Flexibility to work a varied schedule.
Hilti, Inc. is committed to fostering a diverse workforce. Qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.