Current jobs related to Customer Experience Manager - Scarsdale, New York - Saks OFF 5TH

  • Sales Associate

    2 weeks ago

    Scarsdale, New York, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Experience: Model and promote the Most Amazing Personal...

  • Sales Associate

    4 weeks ago

    Scarsdale, New York, United States Chico's FAS Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our boutique.Key Responsibilities:Provide personalized customer service and ensure a seamless shopping...

  • Sales Associate

    2 weeks ago

    Scarsdale, New York, United States Lakeshore Learning Materials, LLC Full time

    About the Role:We are seeking a skilled Sales Associate to join our retail team at Lakeshore Learning Materials, LLC. As a Sales Associate, you will be the heartbeat of our company, providing our customers with an unforgettable experience in a fast-paced and dynamic environment.Key Responsibilities:Provide exceptional customer service, ensuring that every...

  • Sales Associate

    3 weeks ago

    Scarsdale, New York, United States Paper Source Full time

    Job Summary:To deliver exceptional customer service, you will engage with customers, provide product knowledge, and create a welcoming store environment. Your passion for helping others and enthusiasm for our products will make a difference in our customers' shopping experience.You will be responsible for creating visually appealing displays, maintaining a...

  • Sales Associate

    2 months ago

    Scarsdale, New York, United States Tailored Brands Inc Full time

    About the RoleWe're seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Tailored Brands Inc. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesEngage with customers to understand their needs and provide...

  • Sales Associate

    2 weeks ago

    Scarsdale, New York, United States Paper Source Full time

    Job Summary:To provide exceptional customer service and create a welcoming environment for customers, you will engage with them through friendly and genuine interactions, meeting their needs and exceeding their expectations.You will use your product knowledge to make thoughtful recommendations, actively selling and ensuring a vibrant store by supporting...

  • Retail Sales Associate

    2 weeks ago

    Scarsdale, New York, United States HomeGoods Full time

    At HomeGoods, we're looking for a talented Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.Key...

  • Client Experience Associate

    3 weeks ago

    Scarsdale, New York, United States HSBC Full time

    About the RoleWe are seeking a highly skilled and experienced Client Experience Associate to join our team at HSBC. As a key member of our Wealth Center, you will play a critical role in supporting retail operational, service, accounting, and compliance-related activities.Key ResponsibilitiesManage completion of branch transactional activities while...

  • Client Experience Associate

    2 weeks ago

    Scarsdale, New York, United States HSBC Full time

    Job SummaryWe are seeking a highly skilled Client Experience Associate to join our team at HSBC. As a key member of our Wealth Center, you will be responsible for supporting retail operational, service, accounting, and compliance-related activities.Key Responsibilities:Manage completion of branch transactional activitiesSupport client alternative delivery...

  • Guest Experience Manager

    2 months ago

    Scarsdale, New York, United States lululemon athletica Full time

    Lead the Guest Experience at lululemon athleticaAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring that all guests receive a quality in-store experience. This includes assessing the level of guest connection and technical product education, conducting preparation activities to ensure in-store readiness, and maintaining...

  • Customer Service Representative

    2 weeks ago

    Scarsdale, New York, United States Citigroup Inc Full time

    Job SummaryThe Customer Service Representative will provide exceptional customer service and support to clients in a fast-paced banking environment. This role is ideal for individuals who are passionate about delivering high-quality service and are looking for a challenging and rewarding career opportunity.Key ResponsibilitiesProvide excellent customer...

  • Branch Manager

    4 weeks ago

    Scarsdale, New York, United States Patriot Bank, N.A. Full time

    Job SummaryPatriot Bank, N.A. is seeking a highly skilled and experienced Branch Manager to lead our team and drive sales growth. As a key member of our leadership team, you will be responsible for the overall performance of the branch, including sales, customer service, and operational excellence.Key ResponsibilitiesSales and Revenue Growth: Develop and...

  • Customer Service Associate

    3 weeks ago

    Scarsdale, New York, United States Providential Marketing Inc. Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic individual to join our customer service team at Providential Marketing Inc. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving sales revenue.Key Responsibilities:Deliver outstanding customer...

  • Junior Account Manager

    3 weeks ago

    Scarsdale, New York, United States Providential Marketing Inc. Full time

    {"h1": "Unlock Your Potential as a Junior Account Manager", "p": "At Providential Marketing Inc., we're on a mission to deliver exceptional results for our clients through collaboration, determination, and innovation. As a Junior Account Manager, you'll play a vital role in driving sales revenue, increasing brand awareness, and delivering an outstanding...

  • Assistant General Manager

    4 weeks ago

    Scarsdale, New York, United States Restore Hyper Wellness Full time

    Job Title: Assistant General ManagerRestore Hyper Wellness is seeking an experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for supporting the General Manager in cultivating and maintaining a positive work environment, driving sales growth, and ensuring exceptional customer...

  • Cashier Team Manager

    3 weeks ago

    Scarsdale, New York, United States Saks OFF 5TH Full time

    Job Summary Saks OFF 5TH is seeking a skilled Cashier Lead to join our team. As a key member of our sales floor team, you will be responsible for managing cashiers, overseeing cash register operations, and ensuring accurate cash handling. Key Responsibilities Manage and train cashiers on store policies and procedures Ensure accurate cash handling and...

  • Beauty Salon Manager

    2 weeks ago

    Scarsdale, New York, United States Moxie Salon and Beauty Bar Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales Manager to join our team at Moxie Salon and Beauty Bar. As a Sales Manager, you will be responsible for driving sales growth, leading a team of stylists and makeup artists, and ensuring exceptional customer service.Key ResponsibilitiesManage daily salon operations, including cash register...

  • Cashier Operations Manager

    1 week ago

    Scarsdale, New York, United States Saks OFF 5TH Full time

    Cashier Lead Job SummarySaks OFF 5TH is seeking a skilled Cashier Lead to join our team. As a Cashier Lead, you will be responsible for managing cashiers and overseeing cash register operations. You will also train new cashiers on store policies and procedures, ensuring accurate cash handling and resolving any discrepancies. Additionally, you will provide...

  • Cashier Team Manager

    3 weeks ago

    Scarsdale, New York, United States Saks OFF 5TH Full time

    Saks OFF 5TH Cashier Lead Job DescriptionAs a Cashier Lead at Saks OFF 5TH, you will be responsible for managing cashiers and overseeing cash register operations. This role requires strong leadership and communication skills to train new cashiers on store policies and procedures. You will also be responsible for ensuring accurate cash handling and resolving...

  • Store Manager in Training Position

    3 weeks ago

    Scarsdale, New York, United States CVS Health Full time

    Store Manager in Training Job DescriptionCVS Health is seeking a motivated and dedicated individual to join our team as a Store Manager in Training. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and developing the skills and knowledge necessary to succeed as a Store...

Customer Experience Manager

2 months ago

Scarsdale, New York, United States Saks OFF 5TH Full time
About This Role

Saks OFF 5TH is a leading luxury off-price retailer, offering a unique shopping experience to customers. As a key member of our team, you will play a critical role in driving sales and delivering exceptional customer service.

Key Responsibilities
  • Lead by example, demonstrating a customer-centric approach to sales and customer service.
  • Develop and maintain a thorough knowledge of our products, promotions, and customer service policies.
  • Collaborate with store management to organize marketing and promotional campaigns, and coordinate staff schedules and activities.
  • Resolve customer issues through effective communication and problem-solving skills.
  • Build strong relationships with customers and team members, resulting in repeat business and a positive work environment.
  • Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department.
  • Participate and support in training for new company programs, procedures, and technologies.
  • Consistently model and coach the selling behaviors to meet or exceed key performance indicators.
  • Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike.
Requirements
  • High school diploma or equivalent.
  • 3-5 years of experience in a retail, customer service, or sales environment; keyholder or supervisor experience preferred.
  • Basic computer proficiency.
  • Proven sales track record and results-driven approach.
  • Proven time management skills and comfortable managing multiple projects with shifting priorities.
  • Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
  • Thorough knowledge of the fashion industry and a passion for sharing your expertise.
  • Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes.
  • Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
  • Flexibility to work evenings, weekends, and public holidays.
About Saks OFF 5TH

We are a dynamic and innovative company, committed to providing an exceptional shopping experience to our customers. We offer a range of benefits, including a competitive salary, comprehensive benefits package, and opportunities for career advancement.

We are an equal opportunities employer, committed to creating an inclusive environment where all associates feel valued and respected. We celebrate our differences and believe that our unique perspectives and experiences make us stronger.