Retail Customer Service Representative

3 weeks ago


Fayetteville, Arkansas, United States Sam's Club Full time

Job Summary:

We are seeking a skilled and friendly Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, by restocking shelves, sweeping the floor, and disposing of trash.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
  • Collaborate with other team members to achieve sales goals, promote products, and provide a positive shopping experience for members.

Requirements:

  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store.

What We Offer:

  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career advancement and professional growth within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
  • A fun and dynamic work environment with a team-oriented culture.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity to join our team at Sam's Club.



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