Customer Service Representative

1 month ago


Fayetteville, Arkansas, United States Larry Bittle - State Farm Agency Full time
Job Overview

Larry Bittle - State Farm Agency is seeking a skilled and caring professional to join our team as a Customer Service Representative. This role involves providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing customer inquiries and concerns in a timely manner.
  • Use a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
Benefits
  • Competitive salary and bonus structure
  • Commissions based on sales performance
  • Paid time off and major holidays
  • Opportunities for growth and advancement within the agency
Requirements
  • Customer service and/or sales experience preferred
  • Excellent communication and interpersonal skills
  • Self-motivated and detail-oriented individual
  • Ability to work in a team environment and assess customer needs
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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