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Nighttime Hospitality Coordinator

2 months ago

Raleigh, North Carolina, United States Homewood Suites Raleigh Full time


Are you a personable individual with a knack for numbers and a commitment to delivering outstanding guest experiences? Our establishment is looking for a dedicated night auditor to become part of our expanding team of hospitality experts.

We offer comprehensive training, essential tools, and a supportive team environment to help elevate your career in the hospitality industry. If this aligns with your career aspirations, we encourage you to consider this opportunity.

Position Type: Full Time & Part Time

Key Responsibilities

  • Conduct additional bookkeeping, administrative, and financial tasks as necessary.
  • Ensure accuracy in reconciling credit card transactions, financial records, occupancy rates, room charges, final bill preparation, and cash drawer activities through a meticulous auditing process.
  • Perform front desk operations as needed, including managing reservations and check-ins, coordinating housekeeping, security, and service requests, addressing guest inquiries, and resolving any guest issues.
  • Prepare and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management.
  • Guarantee that every guest enjoys a comfortable and pleasant stay.

Qualifications

  • Experience in front desk operations, guest services, or night auditing is preferred but not mandatory.
  • Proficiency in computer usage is essential; familiarity with reservation and accounting software is advantageous.
  • Exceptional customer service and communication skills are a must.
  • Availability for flexible overnight shifts is required.
  • A high school diploma or equivalent is necessary; some college education is preferred.