Maintenance Supervisor
2 weeks ago
Concord Hospitality is seeking a highly skilled Maintenance Supervisor to join our team. As a key member of our maintenance team, you will be responsible for ensuring the upkeep of our hotel facilities, including the physical building structure, mechanical, electrical, and HVAC systems.
Key Responsibilities:- Provide exceptional customer service to our guests and hotel associates
- Conduct regular walk-throughs to assess the maintenance and operation of hotel facilities
- Verify completion of routine maintenance and repairs
- Assist in training and supervising department staff
- Adhere to all corporate purchasing policies and controls
- Follow prescribed safety procedures for personnel and equipment
- Inform the Chief Engineer on the condition of hotel facilities and propose cost-effective solutions
- Repair HVAC and appliances as required
- Ensure compliance with brand standard key control policies and procedures
- Check safety systems throughout the hotel on a scheduled basis
- Coordinate with other departments to fulfill guest special requests
- Assist in resolving guest concerns
- Educate and lead department personnel on emergency procedures, key control, safety, and life safety precautions
- Communicate changes in suite/room status with the Front Desk and Housekeeping
- Answer guest questions regarding hotel facilities and local area services
- Ensure all standards are adhered to at all times
- 2 years of experience in hotel maintenance
- Leadership role preferred
- Safety Systems experience and knowledge of OSHA and Fire Marshall regulations preferred
- Proven success record with Guest Service and Working Order scores a plus
- Prior experience with Hyatt or Concord Hospitality a plus
- Technical certification preferred but not required
- Ability to lift 50 lbs, work on ladders, and walk or climb stairs 90% of the day
- Driver's license with a clean driving record required
- Flexible schedule required (evenings, weekends, holidays)
At Concord Hospitality, we offer competitive wages with annual increases, an extensive benefit package, and opportunities for career advancement. Our Chief Engineers grow our Supervisors to be future department leads, and we strive to hire the best associates in the market. Join our team and enjoy a culture where you are valued and our Associate First policy is a way of life.
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