Care Management Supervisor

3 days ago


San Marcos, California, United States TrueCare Full time
Job Title: Enhanced Care Management Supervisor - Spanish

TrueCare is seeking a highly skilled Enhanced Care Management Supervisor to join our team. As a key member of our care management team, you will be responsible for providing support, guidance, and training to our care management staff, including assisting with management of health center questions and conflicts, monitoring staff's productivity and performance.

Job Summary:

The Enhanced Care Management Supervisor will be responsible for providing comprehensive care management and care coordination for patients with serious, complex, and/or chronic health problems and psychosocial issues. This includes:

  • Providing support and guidance to care management staff
  • Assisting with management of health center questions and conflicts
  • Monitoring staff's productivity and performance
  • Providing comprehensive care management and care coordination for patients
Requirements:

To be successful in this role, you will need:

  • An associate degree or an equivalent combination of education and relevant care coordination experience
  • A minimum of 3 years of care coordination experience in an outpatient clinical setting, with at least 1 year of enhanced care management experience
  • 1 year of work experience in a LEAD capacity
  • Experience in chronic disease management, case management, utilization management, and acute care or Certificate of Completion in Care Management
  • Knowledge of medical terminology and care coordination
  • Knowledge of the HIPAA Privacy and Security Rule
  • Bilingual in English and Spanish
  • Computer proficiency, including Electronic Health Records and Microsoft Office Suite
  • Reliable transportation for travel to trainings and meetings, as needed
Qualifications Desired:

A bachelor's degree in social work, human services, counseling, human relations, or a related field, and enhanced care management experience, is highly desirable.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced care management professional, we encourage you to apply for this exciting opportunity.



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