Tech Support Expert
6 days ago
Company Overview:
">Recann is a dynamic company seeking a skilled IT Support Specialist to provide long-term contract support for PC/Windows and basic Mac environments. The position requires expertise in hardware setup, network configuration, and maintaining secure infrastructure, collaborating with a remote team.
">Estimated Salary: $80,000 - $100,000 per annum
">Job Description:
">The successful candidate will be responsible for providing Level 1 and Level 2 support, primarily for PC/Windows and basic Mac environments. This includes hardware setup, network configuration, and maintaining secure infrastructure. Excellent communication skills are essential for remote collaboration with foreign teams.
">Required Skills and Qualifications:
">- 2+ years of hands-on experience in IT support (L1 & L2)
- Proficiency in PC/Windows and basic Mac support, troubleshooting, and installation
- Experience with Microsoft Deployment Toolkit (MDT) or similar
- Strong network setup skills, including rack installation and cabling
- Familiarity with network security protocols and physical IT infrastructure
Location: Brooklyn, NYC
">Work Arrangement: Full-time onsite in Brooklyn for the first month, then long-term remote/hybrid support
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