Senior Community Receptionist

5 days ago

Colorado Springs, Colorado, United States Bethesda Group, LLC Full time
Job Summary

We are seeking a compassionate and organized Receptionist to join our vibrant senior living community family. As a key member of our team, you will provide a warm and welcoming first impression for our residents and their loved ones.

Key Responsibilities
  • Manage a multi-line telephone system, answering calls in a timely manner and relaying messages accurately and in a courteous manner.
  • Provide a positive first impression of the community to all customers.
  • Distribute and send mail and faxes.
  • Maintain inventory of office supplies.
  • Assist managers in special projects and mailings as requested.
  • Assist Executive Director and Business Office Manager as needed.
  • Maintain confidentiality of residents' personal information and protect and support residents' rights.
  • Maintain a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
  • Ensure adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess.
Requirements
  • High School Graduate or equivalent required.
  • Ability to maintain a positive, pleasant manner in a stressful, demanding environment.
  • Ability to maintain composure during frequent interruptions and in emergency situations.
  • Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.
  • Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment.
Benefits
  • Medical Insurance - HDHP or PPO (Full-time employees only)
  • Vision/Dental/Life Insurance (Full-time employees only)
  • Health Savings Account with Company Match (Full-time employees only)
  • Flexible Spending Account
  • Company matching 403(b) Plan
  • Paid Vacation
  • Personal, Sick and Holidays
  • Paid Volunteer Program
  • Total Care EAP (Employee Assistance Program)
  • Wages on Demand

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