Systems Administrator Technician

3 days ago


Aurora, Colorado, United States General Dynamics Information Technology Full time

Job Summary:

We are seeking a highly skilled Systems Administrator Technician to join our team at General Dynamics Information Technology. As a key member of our team, you will be responsible for maintaining and supporting our IT infrastructure, including desktop computers, thin clients, servers, telephones, and cabling. You will also be responsible for performing daily systems checks, datacenter walkthroughs, and troubleshooting complex issues.

Key Responsibilities:

  • Perform Service Operations and support Service Transition activities for IT infrastructure
  • Maintain current technical knowledge to resolve complex issues
  • Install, upgrade, repair, and support customer baseline equipment and related devices
  • Perform daily systems checks, datacenter walkthroughs, and troubleshooting
  • Reseat cards, reboot hardware, replace hardware components, and replace cabling
  • Re-image or reload software to approved baseline standard, run diagnostics to repair storage disc or corrupted files
  • Provide situational awareness to operations leadership and communicate incident ticket updates
  • Update incident documentation, configuration management database (CMDB), knowledge articles, training resources, and other documentation

Requirements:

  • 1+ years of related experience
  • Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices
  • Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification

What We Offer:

  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Location:

Aurora, CO

Security Clearance:

TS/SCI with Polygraph



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