Sales Associate

3 weeks ago


Ann Arbor, Michigan, United States Chico's FAS Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and maintaining a great store experience.

Key Responsibilities
  • Drive for Results: Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers; recommend merchandise selections or help locate or obtain merchandise based on customer needs and desires.
  • Maintain Standards: Maintain knowledge of current sales and promotions; maintain pricing and visual standards; maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Customer Experience: Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience; ensure prompt resolution of customer concerns; ensure a fast and efficient register experience.
  • Operational Excellence: Support replenishment activities that keep the store full and abundant; assist with locate fulfillment; assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
  • Teamwork and Growth: Promote an inclusive, collaborative approach to problem-solving; seek personal developmental opportunities and readily solicit feedback.
Requirements
  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers, Associates, and Management
Physical Requirements
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Chico's FAS is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.


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