Clinical Services Associate

4 weeks ago


Royersford, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Clinical Services Associate

Penn Medicine is dedicated to delivering exceptional patient care and advancing medical research. As a Clinical Services Associate, you will play a vital role in supporting our clinical teams and contributing to our mission.

Key Responsibilities:
  • Patient Care Accountabilities:
    • Promptly room patients and review their medical history, allergies, and medications.
    • Obtain vital signs and document them in the electronic medical record (EMR).
    • Prepare charts for patient visits and understand insurance restrictions for lab work, referrals, and precertification requirements.
  • Specimen Management:
    • Obtain specimens for testing, including phlebotomy and anterior nares nasal swab collections.
    • Perform laboratory and screening tests, record results in the EMR, and reconcile with logs as necessary.
  • Clerical and Other Accountabilities:
    • Respond to patient inquiries and provide information within your scope of practice.
    • Obtain and scan documents as required, complete medical forms, and prepare patient correspondence.
Requirements:
  • Basic Cardiac Life Support (BCLS) certification.
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification.
  • MA certification within 90 days of hire.
  • High School Diploma or equivalent.
  • 2+ years of medical office experience or relevant customer service experience.

Penn Medicine offers a comprehensive compensation and benefits package, including a prepaid tuition assistance program. We are an equal opportunity employer and welcome applications from diverse candidates.



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