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Medical Office Coordinator

1 month ago

Westford, Massachusetts, United States OAK Pediatrics Full time
Job Summary

OAK Pediatrics LLC is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Greet and welcome patients in a friendly and professional manner.
  • Manage incoming calls, direct patients to the appropriate staff members, and schedule appointments.
  • Verify patient information, update electronic medical records, and collect co-pays.
  • Assist patients with completing necessary forms and documentation.
  • Maintain a clean and organized reception area, ensuring it is stocked with necessary supplies.
  • Coordinate with medical staff to ensure efficient patient flow and address scheduling issues.
  • Handle sensitive information in compliance with HIPAA regulations.

Requirements:

  • High school diploma or equivalent; additional certification in office administration or medical reception is a plus.
  • Proven experience as a receptionist or in a customer service role, preferably in a medical setting.
  • Proficient in using electronic medical records (EMR) systems and office software.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and professional in a fast-paced environment.