Day Supervisor

1 month ago


Santa Clara, California, United States ABM Full time
Job Summary

The Day Supervisor is responsible for overseeing projects and supervising day-to-day team operations to ensure performance goals are met for a designated site. This role involves administrative tasks, client relationship management, and leadership responsibilities.

Key Responsibilities
  • Establish and maintain strong client relationships with a positive customer service orientation.
  • Provide leadership and support while being available for emergency and off-hour support.
  • Plan and assign work schedules to ensure service delivery expectations are achieved.
  • Ensure timely responses to client-reported emergency cleaning situations.
  • Train staff on building and property security protocols at each assigned client location.
  • Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
  • Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
Requirements
  • At least 2 years of experience supervising employees.
  • Experience with commercial cleaning industry is a plus.
  • Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
  • MS Office (Outlook, Word, Excel) proficiency required.
  • Valid Driver's License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
  • Proven ability to handle confidential information with discretion.
  • Detail-oriented with a high level of accuracy.
  • Strong organizational, multi-tasking, and prioritization skills.
  • Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
  • Resourceful team player with a positive outlook and approachable demeanor.
  • High School Diploma or GED (Required)
About ABM

ABM is an Equal Opportunity Employer (M/F/Vet/Disability/Gender Identity/Sexual Orientation) and is committed to providing a comprehensive benefits package to its employees.


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