Loss Prevention Supervisor

2 days ago

Santa Clara, California, United States Uniqlo Co., Ltd. Full time
Job Title: Loss Prevention Supervisor

Join Uniqlo Co., Ltd. as a Loss Prevention Supervisor and play a critical role in maintaining a safe shopping environment for all customers and employees. As a key member of the Loss Prevention team, you will be responsible for inventory management and shortage reduction, ensuring compliance with company policies and procedures.

Key Responsibilities:
  • Train store team members on loss prevention and safety policies, procedures, and standards, ensuring compliance from all store teams.
  • Ensure LP team can successfully identify, apprehend, and detain shoplifters by following company guidelines.
  • Build productive relationships with store leadership teams and associates.
  • Lead associate awareness efforts and generate leads pertaining to internal investigations.
  • Focus on the importance of proper inventory management, investigating issues, and educating teams on proper procedures.
  • Ensure compliance and understanding of shortage reduction strategies.
  • Work with leadership to strengthen LP culture.
  • Partner with LP Manager to ensure compliance with company policy and procedure.
  • Inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified and corrected.
  • Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
  • Support loss prevention management with audits and inventory counts.
  • Ensure full confidentiality at all times.
  • Assist with special projects, as assigned.
Qualifications:
  • Strong knowledge of computer applications, including security software, CCTV equipment, Excel, Word, and PowerPoint.
  • Strong verbal and written communication skills.
  • Knowledge of federal, state, and local law.
  • Knowledge of surveillance/security equipment and installations.
  • Ability to travel to stores within assigned areas.
  • Must be able to work for extended periods of standing or walking the sales floor as required.
Physical Requirements:
  • Ability to effectively communicate with customers and store personnel.
  • Ability to calculate figures and amounts, such as discounts and percentages.
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand for long periods of time, read computer terminals, push, pull, or move objects of at least 50 lbs.
  • Ability to effectively maneuver around sales floors and stockrooms, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
Schedule Requirements:
  • Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends.
Full-Time Benefits:
  • Monthly parking pass.
  • Medical, dental, and vision coverage.
  • 401(k) plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute.
  • Paid parental leave.
  • Fertility benefits, including IVF.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • HSA/FSA options.
  • Employee Assistance Program.
  • 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date.
  • 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays.
  • 30% Employee Merchandise Discount.
  • Commuter benefits.
  • Bonus, if eligible; and profit sharing, if eligible.

As an Equal Opportunity Employer, Uniqlo Co., Ltd. does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

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